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Parts Counterperson for Collision Center

3 months ago

Garden City, United States Gordon Chevrolet Full time
Job DescriptionJob Description

Experience the Gordon Chevrolet Difference

Are you ready for a change but worry that you will leave your current position and start working at a place that doesn't care about the employees? 
We are a dealership that cares about its employees just as much as its customers 
Parts Counterperson / Body Shop Parts Liaison 
Be a part of a dynamic team that works together as a family Gordon Chevrolet is a great place to work, and the Detroit Free Press nominated it as one of the best dealers in Metropolitan Detroit

Essential Duties

  • Participate in morning meetings with the Body Shop team and provide updates on parts orders for the body shop 
  • Order and secure parts for the body shop promptly
  • Check in parts deliveries
  • Assist customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements and specials and ensure that the customer is exposed to the full product line
  • Review body shop estimates to be sure the parts that are ordered are correct, and all pricing is in line with the estimate
  • Provide a high level of service to internal and external customers
  • Pull and fill orders from stock and deliver them to Auto Body technicians
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
  • Notify the body shop estimator or manager when special ordered parts have been received
  • Notify the body shop when all parts have arrived and when they will be delivered
  • Follow up on back-ordered parts
  • Ensure all internal requests for parts are billed on service repair orders
  • Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts
  • Maintain a professional appearance
  • Other tasks as assigned
Experience:
  • Collision Link or Parts Trader platform Experience
  • Knowledge of reading estimates
What Gordon Chevrolet can offer you:
  • Full-benefits package including medical, dental, and vision
  • Disability Insurance, Accident Insurance, Cancer Coverage
  • Complimentary Life Insurance
  • 401(k) plan with match
  • Paid time off
  • Professional work environment with endless job training and advancement opportunities
  • Work-Life Balance

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