Patient Financial Specialist

3 weeks ago


Reston, United States VSI Full time
Job DescriptionJob DescriptionSalary:

The Patient Financial Specialist is responsible for all aspects of the organization’s revenue cycle, including claims submission, coding, payment posting, denial management, and account receivables follow-up. This position requires a candidate with a strong medical billing background as well as exceptional customer service skills and phone etiquette. This is a full-time position working out of our Reston, VA office, and reporting to the Director of Patient Financial Services.


Essential Job Responsibilities

  • Manage insurance accounts receivable, including timely, follow up of denied claims, contacting insurance companies for the status of claims, and preparation of appeals.
  • Manage patient accounts receivable, including corresponding with patients to resolve account inquiries and establish payment plans. 
  • Prepare accounts for an external collection agency.
  • Prepare claims for submission including charge entry and submission of electronic and paper claims.
  • Identify trends in denials and opportunities for improvement in the billing process.
  • Provide an excellent standard of customer service when communicating with patients to resolve all inquiries regarding billing, outstanding balance, or overall account status.
  • Responsible for reviewing patient records, including operative reports and procedure notes, for correct coding, appropriate documentation, and compliance with industry guidelines and standards.

 

Job Requirements

  • Bachelors degree in business or related field, post-graduate degree preferred
  • 1-3 years of billing experience in the health care industry
  • Candidate should be familiar with HCFA 1500, UB 92, CPT, and ICD coding rules
  • Solution-oriented problem solver, helpful and strong organizational skills
  • Preferred experience in physician billing with an emphasis on collections
  • Proficient with oral and written communication, articulate, professional, and friendly


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