Training Program Manager

4 weeks ago


Atlanta, United States Collabera Full time
Job DescriptionJob Description

Responsibilities 

  • Design and land L&D strategies 
  • As Training Program Manager, you help agents to provide great experiences to Creators, Partners and YT paying customers, by providing learner-centric training strategies. 
  • You will leverage your L&D expertise to define business driven L&D strategies (Sales or Support operations).
  • You will keep close partnership with business leads, capturing their priorities and proactively planning to support future launches and to anticipate training needs. 

Minimum requirements 

  • Bachelor's degree in education, Instructional Design, a related field, or equivalent practical experience.
  • 5 years of experience in outsourced business/shared services environment, particularly in customer support and or sales enablement function.
  • Experience deploying training programs to third-party partners. 
Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.Company DescriptionCollabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

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