Training Program Manager

3 weeks ago


Atlanta, United States ICONMA Full time
Minimum requirements
Bachelor's degree in Education, Instructional Design, a related field, or equivalent practical experience.
5 years of experience in outsourced business/shared services environment, particularly in customer support and or sales enablement function
Experience deploying training programs to third-party partners.

Preferred Qualifications:
Proven ability to work with our partners (Vendor Operations and vendor agents) in a positive, productive way that encourages collaboration
Strong executive communication and collaboration skills, track record of ability to influence without authority at all levels, and ability to cultivate strong cross-functional relationships for mutual benefit
Experience using learning management systems to organize and deploy trainings at scale.
Familiarity with Connect Composer, Client content management system, or other standard CMS software.
Experience collecting, synthesizing, analyzing, and visualizing complex sources of data, ultimately used to derive insights and form recommendations to improve operational efficiency and efficacy.
Ability to build stories and compelling narratives that enable thoughtful decision making.

As an equal opportunity employer, ICONMA pride itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, colour, gender, age, Sexual orientation, citizenship, or disability

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