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Leasing Specialist
4 months ago
Leasing Agent Job Summary:
Job Description: The Leasing Agent acts as the first point of contact for all perspective residents. This customer focused sales position interacts directly with prospects achieve maximum occupancy. The Leasing Agent performs all activities related to leasing apartment.
Reports to: Leasing Manager/ Director of Sales
Wage Status: Non-Exempt (Eligible for overtime)
Job Responsibilities:
- Moves prospective residents through the leasing pipeline converting tours to leases: handles incoming traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures.
- Conducts property tours leading prospective residents to models/ready vacant units and world-class amenities while selling the features that differentiate the product as best-in-class.
- Analyzes market availability daily. The Leasing agent audits their property’s availability, pricing, and specials daily while maintaining an up-to-the-minute understanding of market competition.
- Networks and creates social content to generate leasing traffic and elevate brand awareness.
- Verifies qualifications of applicants.
- Completes lease agreements and collects rental deposits.
- Participates in any outside marketing events as required.
- Maintains courteous communications with residents, applicants, and representatives of other companies.
Performance Metrics: The Leasing agent’s performance is measured quarterly based on Leasing Metrics Assessment.
Critical Traits for Success:
- Professional attitude and appearance. The Leasing Agent adheres to the professional dress code as indicated in the ‘Standard Operating Procedure: Leasing Guidelines.’ Presentation and style are keys to success.
- Sales-driven and ambitious. The Leasing Agent seizes opportunities to quickly close deals. Strong closing techniques a must.
- Enthusiastic and customer-service focused. The Leasing Agent is extremely responsive, has strong follow-up skills, is courteous, reliable, energetic, and upbeat.
- Resilient. The Leasing Agent must be capable of embracing growth and change.
Requirements:
- 2+ years sales experience in a retail, hospitality or multi-family housing environment
- Undergraduate degree preferred
- Proficiency in Microsoft Office
- Weekend work is required
- Ability to successfully pass background and drug test
- Must possess strong listening and probing skills.
- Must exhibit excellent verbal and written communication skills.
- Valid Driver’s License and a reliable vehicle are required.
Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.