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Billing Clerk

3 months ago


Phoenix, United States MedAire Full time
Job DescriptionJob Description

Overall Purpose Of The Job

The billing clerk is responsible for a full cycle of billing and collections, including timely billing and processing of customer orders for multiple global entities and acquisitions and timely and accurate application of cash receipts to customer invoices, and processing of account adjustments.

Key Responsibilities

  • Ensure all invoices are posted accurately and timely for month end and according to customer contract terms and business rules.
  • Responsible for the timely and proper application of cash receipts to customer accounts. Maintain the integrity of customer accounts by correcting any misapplications of payments
  • Responsible to be trained on all aspects of order and billing processing to accuracy, support process and/or indirect oversight of invoicing processes at/for remote facilities/regions
  • Act as backup for Billing Specialist and Order Management Specialist as needed
  • Responsible for being up to date on all aspects of accurate order and billing processing including supervising, training, and processing for remote facilities/regions.
  • Ability to gain a thorough understanding and knowledge of Salespad workflow from Quote to Invoice and the data relationships with Great Plains in order to process orders
  • Develop and maintain effective relationships with key partners including Education org, Sales Management, Accounts Payable, MedSpace, and foreign sales offices
  • Support cross-functional process improvement or upgrade projects.
  • Maintain all client and employee information, which may be encountered either directly or indirectly while in performance of the job, in strict confidence and in accordance with HIPAA and/or any other pertinent confidentially regulations
  • Maintain all client and employee information, which may be encountered either directly or indirectly while in performance of the job, in strict confidence and in accordance with HIPAA and/or any other pertinent confidentially regulations
  • Provide timely and detailed support for annual external financial audits and ISO certification audits.
  • Other duties as assigned

Required Skills and Knowledge

  • Proficient Excel skills
  • Diligence, planning and organizing, problem-solving skills
  • Proven effective verbal and written communication skills
  • Strong influencing skills and ability to deliver results in a matrix reporting environment
  • Cultural sensitivity & awareness, demonstrated ability to work in a multi-lingual/cultural environment

Required Work Experience

  • 2 + years experience with order entry, invoicing, order entry, collections and application of cash
  • Proven effective communication and problem-solving skills
  • Ability to work independently with minimal supervision.
  • Experience working with cross-functional teams in a matrix organization.
  • Experience with Dynamics Great Plains & SalesPad is a plus.
  • Experience in billing in non-US (multi) currencies is a plus
  • GL accounting experience is a plus

Required Qualifications

  • Successfully taken some accounting classes

Required Languages

  • English
  • Spanish/Portuguese a plus

Travel / Rotation Requirements

  • N/A

International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Company DescriptionMedAire can help you in a medical emergency in the air, on land, or at sea. The firm provides emergency medical training, equipment and remote medical advice for the aviation and maritime industries. It also provides medical kits and training for non-medical professionals -- such as flight and maritime crews -- that includes CPR certification, as well as practice with wound management, IV fluids, injections, and other medical emergencies in remote situations. MedAire's Global Response Center provides logistics support for medical evacuations, prescription replacement, and other services to commercial airlines and business travelers. The company is owned by global medical services firm International SOS.Company DescriptionMedAire can help you in a medical emergency in the air, on land, or at sea. The firm provides emergency medical training, equipment and remote medical advice for the aviation and maritime industries. It also provides medical kits and training for non-medical professionals -- such as flight and maritime crews -- that includes CPR certification, as well as practice with wound management, IV fluids, injections, and other medical emergencies in remote situations. MedAire's Global Response Center provides logistics support for medical evacuations, prescription replacement, and other services to commercial airlines and business travelers. The company is owned by global medical services firm International SOS.