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Billing & Insurance Follow Up Specialist

2 months ago

Ramsey, United States Active Staffing Services Full time
Job DescriptionJob DescriptionNormann Staffing is working with a leading healthcare services provider known for its commitment to excellence and patient care located in Ramsey, NJ to add a Billing & Follow Up Specialist to their team. The client is proud to offer a dynamic work environment that fosters collaboration and professional growth and job satisfaction working with a great staff

Please see the position summary and requirements listed below:

Position Summary:

  • Navigate claim submission and payee websites/portals to resolve filing issues and research status of payments.
    • Speak with insurance companies to research denials and/or improper reimbursement.
    • Apply payer requirements for submission of reconsiderations, appeals, medical records, etc.
    • Communicate with patients and clients to facilitate claim adjudication and payment.
    • Maintain knowledge of coverage policies and medical necessity requirements of insurance carriers.
    • Research and resolve billing issues raised by patients.
    • Prepare, review and send patient statements.
    • Process patient credit card payments.
    • Perform patient collection actions via email, mail, and phone in adherence to legal and regulatory requirements.
    • Process financial assistance applications.
    • Establish installment agreements within the billing system.
    • Troubleshoot and resolve issues within the billing applications.
    • Monitor and report status of delinquent accounts.
    • Work closely with co-workers and management to analyze data and identify issues or trends.
    • Prepare cases to be sent for outside collections efforts.
    • Conduct business in a responsible manner that complies with all state and federal regulations applicable to laboratory services and medical billing.
    • Other duties as assigned.


Requirements: 
Required Skills/Abilities:
  • Knowledge of payer applications (e.g. CMS and commercial payers)
  • Knowledge of CMS and commercial payer coverage policies
  • Knowledge of Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills


Education & Experience:
  • High School Diploma or equivalent
  • 3 plus or more experience in a similar role preferred
  • Laboratory billing experience preferred; knowledge of TELCOR a plus


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Job Type:  Temp to Hire Post Date:  07/11/2024

If you are an associate that has already registered with Active Staffing Services, please log into your Web Portal to apply for this position. Company DescriptionActive Staffing - We are a family-owned business that’s been connecting people and work for more than 70 years.Company DescriptionActive Staffing - We are a family-owned business that’s been connecting people and work for more than 70 years.