Service Manager

2 weeks ago


Statesboro, United States Blanchard Equipment Company, Inc Full time
Job DescriptionJob Description

Service Location Manager

Position Specifics:

Department: Service

Reports to: Corporate Service Manager

Supervises: Service Clerks/Writers, Service Technicians, Setup Technicians, Ag Tech Students and other service employees

Purpose:

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.

Responsibilities:

  • Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
  • Creates annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives
  • Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
  • Coordinates customer clinics, field days, and related promotional events
  • Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit
  • Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
  • Reviews work orders for completeness and accuracy prior to customer billing and ensures all billing follows the company’s internal and external credit policies.
  • Ensures all departmental tools, equipment, and vehicles are in good working order
  • Manages recruiting, staffing and employee development activities for employees reporting to this position
  • Communicates to Corporate Service Manager on location facility needs and improvements related to service.
  • Cooperates in efforts to keep the location yard mowed and maintained by making service personnel available to move machinery and maintain the yard appearance.
  • Works collaboratively with sales and parts department in the Customer Account Management (CAM) strategies and providing excellent customer service.

Experience, Education, Skills and Knowledge:

  • Experience managing others preferred
  • Knowledge of Turf and Handheld Equipment preferred
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports
  • Excellent customer service skills
  • High School Diploma or equivalent experience

Powered by JazzHR

yo1g00WlmK


  • Service Technician

    3 weeks ago


    Statesboro, United States Blanchard Equipment Company, Inc Full time

    Job DescriptionJob DescriptionService TechnicianPosition Specifics:Department: ServiceReports to: Service Manager or Service Location ManagerSupervises: NonePurpose:Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager,...

  • Service Advisor

    2 weeks ago


    Statesboro, United States J.C. Lewis Full time

    Job DescriptionJob DescriptionAs a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our...

  • Service Advisor

    1 day ago


    Statesboro, United States J.C. Lewis Full time

    Job DescriptionJob DescriptionAs a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our...


  • Statesboro, United States Blanchard Equipment Company, Inc Full time

    Job DescriptionJob DescriptionPosition Specifics:Department:  ServiceReports to:    Service Manager or Service Location ManagerSupervises:    NonePurpose:Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.Responsibilities:Fields internal and external...


  • Statesboro, United States D & R Intensive Car Care Full time $20 - $25

    D & R Car Care is accepting applications for a full-time experienced Auto Mechanic to work at our Statesboro, GA location. We are seeking Experienced Automotive Technicians with at least 4 years of professional, on-the-job experience.Excellent pay, no weekends, and a great team atmosphere make D & R Car Care one of the best professional work environments in...


  • Statesboro, United States D & R Intensive Car Care Full time $15 - $22

    D & R Car Care in Statesboro, Ga is currently seeking an Estimator and Service Team Assistant to join our Team in a very fast-paced environment. This is a position with room to grow. We value training and growth in all positions here at our automotive shop, and we are always looking for opportunities to invest in our team.We have built our business around...

  • Clinical Manager

    3 weeks ago


    Statesboro, United States Behavioral Pediatrics of Georgia Full time

    Job DescriptionJob DescriptionBehavioral Pediatrics of Rural Georgia seeks an LPN/RN to coordinate and manage our team of case managers for children with autism spectrum disorder, complex ADHD, developmental disabilities, anxiety disorders and behavioral concerns. Families are often overwhelmed when they come to us. Our clinicians clarify the diagnosis,...

  • Assistant Manager

    Found in: Talent US C2 - 2 weeks ago


    Statesboro, United States Chicken Salad Chick Full time

    At Chicken Salad Chick, we are always keeping an eye out for Assistant Manager who are friendly, enthusiastic, and who genuinely enjoy serving guests. Assistant Manager who work at Chicken Salad Chick are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent...


  • Statesboro, United States Claire's Full time

    Claire's - JobID: JR199248 [Store Manager] As a Manager at Claire's, you'll: Achieve store targets through driving sales and more; Deliver the finest level of customer service; Keep the store running smoothly; Ensure your store is well merchandised and commercially correct; Recruit, train manage and provide direction and development to ensure your team are...


  • Statesboro, United States Jimmy Britt CJDR of Statesboro Full time

    At the heart of everything we do, our customer service and sales team keep our dealership going. The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. Why Jimmy Britt? Our customers rated us #1 Jeep dealer in Georgia! We believe in hiring great people, which means we INVEST in your future and genuinely...


  • Statesboro, United States Morris Bank Full time

    Job DescriptionJob DescriptionJob Title: Vendor Management Specialist Reports to: Information Security OfficerSUMMARYThe Vendor Management Specialist will help play a role in ensuring that the bank's vendor management relationships are managed effectively. The role works closely with the bank's Information Security Officer (ISO) to support our...


  • Statesboro, United States Morris Bank Full time

    Job DescriptionJob DescriptionJob Title: Vendor Management Specialist Reports to: Information Security OfficerSUMMARYThe Vendor Management Specialist will help play a role in ensuring that the bank's vendor management relationships are managed effectively. The role works closely with the bank's Information Security Officer (ISO) to support our...


  • Statesboro, United States Morris Bank Full time

    SUMMARY This position is responsible for directing the activities of a market of the bank. This entails supervising various personnel and dealing with customers and their needs. Other responsibilities include preparing branch reports, ensuring compliance with rules and regulations, and representing the bank in the community. ESSENTIAL...


  • Statesboro, United States Morris Bank Full time

    Job DescriptionJob DescriptionSUMMARYThis position is responsible for directing the activities of a market of the bank. This entails supervising various personnel and dealing with customers and their needs. Other responsibilities include preparing branch reports, ensuring compliance with rules and regulations, and representing the bank in the...


  • Statesboro, United States Morris Bank Full time

    Job DescriptionJob DescriptionSUMMARYSUMMARYThis position focuses on success project management. The I&O Specialist takes direction from a Treasury Sales Officer to create a project for the setup, implementation, and training of Treasury Products and Services for the Bank's clients. Direct interaction with the sales officer and client and the management...


  • Statesboro, United States Blanchard Equipment Company, Inc Full time

    Job DescriptionJob DescriptionDriver - Pick Up and DeliveryPosition Specifics:Department:  ServiceReports to:    Service Manager or Service Location ManagerSupervises:   NonePurpose:Responsible for performing routine maintenance tasks as called out by the owner’s manual. Performs machine inspections and documents potential repairs on work orders....


  • Statesboro, United States The Sack Company Full time

    Job: Systems Administrator Type: Full-time Salaried, In-person Description We are seeking a skilled and proactive Systems Administrator to join our IT team. In this role, you will be responsible for managing and ensuring the efficient operation of our company's computer systems, networks, and system security. The ideal candidate will have a strong...

  • System Administrator

    2 weeks ago


    Statesboro, United States The Sack Company Full time

    Job: Systems Administrator Type: Full-time Salaried, In-person Description We are seeking a skilled and proactive Systems Administrator to join our IT team. In this role, you will be responsible for managing and ensuring the efficient operation of our company's computer systems, networks, and system security. The ideal candidate will have a strong...

  • System Administrator

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Statesboro, United States The Sack Company Full time

    Job: Systems AdministratorType: Full-time Salaried, In-personDescription· We are seeking a skilled and proactive Systems Administrator to join our IT team. In this role, you will be responsible for managing and ensuring the efficient operation of our company's computer systems, networks, and system security. The ideal candidate will have a strong...

  • System Administrator

    Found in: Appcast US C2 - 2 weeks ago


    Statesboro, United States The Sack Company Full time

    Job: Systems AdministratorType: Full-time Salaried, In-personDescription· We are seeking a skilled and proactive Systems Administrator to join our IT team. In this role, you will be responsible for managing and ensuring the efficient operation of our company's computer systems, networks, and system security. The ideal candidate will have a strong...