New Patient Coordinator
2 months ago
Job preview
o Responsibilities: New patient Medical sales signing up potential patients to join clinic.
o Understand the lead process and calling warm leads and nurturing the lead until an outcome of closed “won” or closed “lost” is determined.
o Have an understanding of how a medical office flows.
o Good communication skills with patients and peers.
o Have EMR and CRM experience is a plus (EMR is Elation and CRM Sales Force or Hubspot)
o Be comfortable talking about payment options with patients and encouraging prepaying for the year when applicable.
After 90 days, once employee is autonomous in the role, they are eligible for monthly commission dependent on their sales. Commission can range on average from $500 to $1500 monthly and has no set cap.
Job Description
New patient coordinator entails are the first point of contact for patient’s interested in joining the Franz Center. Once a patient shows interest in joining the practice, it is the new patient coordinator’s responsibility to discuss with the patient our different options and which membership would be best for their current situation. These options range from self-pay membership, hybrid insurance option, or pay per visit. Once a membership plan is selected, new patient coordinator will assist with creating their membership profile with payment details and scheduling their first appointment. Assisting with current patient questions and being an overall team player also required for this role. Having familiarity with sales, understanding how a medical office flows, and knowing how to utilize a CRM and EMR are great advantages for this position. Marketing familiarity is also a big plus. Individual must be willing to travel to the Franz center Monday – Friday for this position. This position is full time with hourly pay and commission opportunities after first 90 days of being employed.
Company DescriptionThe Franz center has been in business since 1985 and is a pediatrician’s office that focuses on Integrative Medicine, Chinese medicine, and Homeopathy. The founder/owner, Cornelia Franz MD has been on the leading edge of change in primary care medicine since she started the practice. Our providers are also well versed in western medicine and prescribe traditional medication when necessary. Currently the Franz center does accept insurance if the patient is enrolled in one of our Total Health Plans. The Franz Center also has self-pay membership options. We are located at 3160 Southgate Commerce Blvd., Suite 64, Orlando Florida, about 7 minutes outside of downtown Orlando.Company DescriptionThe Franz center has been in business since 1985 and is a pediatrician’s office that focuses on Integrative Medicine, Chinese medicine, and Homeopathy. The founder/owner, Cornelia Franz MD has been on the leading edge of change in primary care medicine since she started the practice. Our providers are also well versed in western medicine and prescribe traditional medication when necessary. Currently the Franz center does accept insurance if the patient is enrolled in one of our Total Health Plans. The Franz Center also has self-pay membership options. We are located at 3160 Southgate Commerce Blvd., Suite 64, Orlando Florida, about 7 minutes outside of downtown Orlando.-
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