Desktop Support Technician

4 weeks ago


Broomfield, United States Pop-Up Talent Full time
Job DescriptionJob Description

Desktop Support Technician
Broomfield, CO 80021
 
SUMMARY:

  • A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a "do whatever it takes'' attitude and possess great pride in their work.

 
JOB DUTIES AND RESPONSIBILITIES:
Provide hardware and software support – In an efficient and professional manner assist user issues like the following:

  • Both Mac and Windows and software knowledge/troubleshooting.
  • Management of asset Inventory and detailed record keeping is essential.
  • Some lite Cell phone support.

Customer Service – Assist users in a prompt and courteous manner through the following methods:

  • All Ticket Support using Wolken (Ticket Platform).
  • Email through Google Mail.
  • Chat platforms. Google Chat and Slack.
  • Calls made through Webex Calling.
  • Video Conferencing through Webex.

Special Projects – Various tasks and other non-technical responsibilities will be required such as the following:

  • Provide Technical training to users through video conferencing or in person.
  • Create Technical documentation.
  • Verify and test new software and/or processes.
  • Assist with placing technical signage around the office when needed.
  • Possible travel to other locations


QUALIFICATIONS:

  • Experience in a corporate Helpdesk and/or Desktop support environment is preferred.
  • Consider themselves as “Tech-Savvy” and willing to learn new ideas.
  • Excellent customer service skills to work effectively with clients.
  • Understanding of Windows 10 Operating System.
  • Understanding of Mac OS is a plus.

 
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
 
req23-00296



  • Broomfield, United States Pop-Up Talent Full time

    Job DescriptionJob DescriptionDesktop Support TechnicianBroomfield, CO 80021SUMMARY:A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional...


  • Broomfield, United States Pop-Up Talent Full time

    Job DescriptionJob DescriptionDesktop Support TechnicianBroomfield, CO 80021SUMMARY:A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional...


  • Broomfield, United States CML SECURITY GROUP Full time

    Job DetailsLevel Experienced Job Location Broomfield Office - Broomfield, CO Position Type Full Time Salary Range $20.00 - $40.00 DescriptionDESCRIPTION The Systems Support Technician performs scheduled, routine preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and...


  • Broomfield, United States Job Store Staffing Full time

    Job Description Under general direction, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, trouble-shooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a...


  • Broomfield, United States Job Store Staffing Full time

    Job Description Under general direction, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, trouble-shooting and supporting of PC hardware, operating systems, software applications, peripherals, and communication devices for the entire organization. Performs a...


  • Broomfield, United States OpenText Full time

    ** Customer Support Representative** Req id: 21374 Broomfield, CO, US **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**...


  • Broomfield, United States OpenText Full time

    ** Customer Support Representative** Req id: 21374 Broomfield, CO, US **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**...

  • Endpoint Engineer

    3 weeks ago


    Broomfield, United States ZOLL Full time

    Corporate, ZOLLMED.com At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory...

  • IT Field Specialist

    4 weeks ago


    Broomfield, United States Flatiron Construction Full time

    IT Field Specialist Job Locations US-CO-Broomfield ID 2024-5959 Category Information Technology Position Type Experienced Professional Division : Name Corporate Employment Status Full-time Regular Overview As an IT Field Specialist at Flatiron, you will be responsible for providing second level IT support for users at various offices and remote...

  • IT Field Specialist

    2 weeks ago


    Broomfield, United States Flatiron Construction Full time

    IT Field Specialist Job Locations US-CO-Broomfield ID 2024-5959 Category Information Technology Position Type Experienced Professional Division : Name Corporate Employment Status Full-time Regular Overview As an IT Field Specialist at Flatiron, you will be responsible for providing second level IT support for users at various offices and remote...

  • Pharmacy Technician

    1 month ago


    Broomfield, United States AlbertsonsSafeway Full time

    JOB DESCRIPTION: As a primary contact for Safeway customers, the Pharmacy Technician provides friendly, courteous, and helpful service. Receive prescriptions for customers, obtain necessary information including customer's name, address, and physician. The Pharmacy Technician works under the direct supervision of the registered Pharmacist to assist in the...

  • Pharmacy Technician

    2 weeks ago


    Broomfield, United States AlbertsonsSafeway Full time

    JOB DESCRIPTION: As a primary contact for Safeway customers, the Pharmacy Technician provides friendly, courteous, and helpful service. Receive prescriptions for customers, obtain necessary information including customer's name, address, and physician. The Pharmacy Technician works under the direct supervision of the registered Pharmacist to assist in the...


  • Broomfield, United States Phantom Staffing Full time

    About the job Sr. End User Services Specialist Broomfield, CO Requirements:A+ certified or similar (preferred)7+ years experience supporting/administering desktop/mobile operating systems and enterprise user accountsHands-on using helpdesk ticketing systems (ManageEngine, ServiceNow, JIRA, etc.) to manage customer requestsExperience administrating and...


  • Broomfield, United States City and County of Broomfield Colorado Full time

    The City and County of Broomfield IT Departments purpose is to strengthen trusted partnerships with our community that guide innovative, secure, and sustainable technology solutions. Do you want to be part of a high-achieving IT team? The IT team at Specialist, Technical Support, Customer, IT, Microsoft, Desktop Support

  • IT Field Specialist

    7 days ago


    Broomfield, United States Flatiron Construction Full time

    Overview As an IT Field Specialist at Flatiron, you will be responsible for providing second level IT support for users at various offices and remote jobsites. What you will be doingInstalls, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, with some installation and occasional troubleshooting of...

  • Field Technician I

    3 weeks ago


    Broomfield, United States Audubon Companies Full time

    External Description Audubon is currently seeking a Field Technician I to join our team either in Tulsa (OK), Houston (TX), Denver (CO), Midland (TX) or Canonsburg (PA) locations. The Field Technician I will assist in the daily activities related to the collection of data. This role will support the Corrosion Technicians in the field and complete daily...

  • Field Technician I

    2 weeks ago


    Broomfield, United States Audubon Companies Full time

    External Description Audubon is currently seeking a Field Technician I to join our team either in Tulsa (OK), Houston (TX), Denver (CO), Midland (TX) or Canonsburg (PA) locations. The Field Technician I will assist in the daily activities related to the collection of data. This role will support the Corrosion Technicians in the field and complete daily...

  • AIT Optics Technician

    4 weeks ago


    Broomfield, United States Skyloom Global Full time

    The optics technician will participate in the areas of handling, characterizing, cleaning, assembling, aligning and supporting optical and opto-mechanical works inside our space lasers. The Optics technician will work closely with the members of the Optics group to support all the functionality of the Terminals and instruments as a key...

  • AIT Optics Technician

    4 weeks ago


    Broomfield, United States Skyloom Global Full time

    The optics technician will participate in the areas of handling, characterizing, cleaning, assembling, aligning and supporting optical and opto-mechanical works inside our space lasers. The Optics technician will work closely with the members of the Optics group to support all the functionality of the Terminals and instruments as a key...

  • AIT Optics Technician

    2 weeks ago


    Broomfield, United States Skyloom Global Full time

    The optics technician will participate in the areas of handling, characterizing, cleaning, assembling, aligning and supporting optical and opto-mechanical works inside our space lasers. The Optics technician will work closely with the members of the Optics group to support all the functionality of the Terminals and instruments as a key...