Administrative - Customer Service Clerk (Days) Pittsfield, MA

2 weeks ago

Pittsfield, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time $18 - $19
Job DescriptionJob Description

GREAT OPPORTUNITY

Administrative - Customer Service Clerk (Days) Pittsfield, MA

13 Week Assignment (possible extension)

 

Basic Job Overview: 

  • This candidate will oversee the daily operations of the Facilities Customer Center
  • Answer phones
  • Receive, assign and respond to work order email requestors for BMC main campus; off campus buildings
  • Create and assign work to engineering staff per direction of department Director / VP
  • Assist Director of Facilities and Support Service Department Directors to coordinate workload and to maintain communications link between Support Services Division and its customers.
  • Excellent interpersonal skills, organizational skills.
  • Computer literacy. Ability to plan, implements, and evaluates change. 
  • Ability to working independently and take direction.
  • Demonstrated ability to read and follow written/verbal direction. 
  • Demonstrated ability to handle confidential and sensitive information. 
  • Sensitive to diverse cultures and cultural differences.
  • Demonstrated ability to adapt to fast-paced multifaceted position.
  • Good verbal communication skills.
  • Good telephone communication skills.
  • Must be flexible to cover office for vacations.
  • Computer proficiency-Microsoft Office Products and Allegra. Demonstrated ability to prioritize numerous tasks and demands. Excellent interpersonal skills good writing skills as related to minutes. Excellent Clerical and Organizational Skills including typing, data entry

Submission Requirements

  • High school diploma or GED
  • Business or Secretarial training/experience REQUIRED
  • Proficient in Microsoft Suite
  • Must be able to use communications equipment, phones, pagers, radios
  • Must be able to work with many crews and contractors
  • Must be able to communicate with patients using AIDET standards
  • PLEASE BE READY TO PROVIDE AT LEAST TWO SPECIFIC INTERVIEW DATES/TIMES OF AVAILABILITY FOR INTERVIEW MUST BE ADDED TO TRIO/ PROFILE - PROFILES WILL NOT BE PRESENTED WITHOUT THIS INFORMATION.  "ANYTIME" WILL NOT BE ACCEPTED. 
  • Traveler must have their own vehicle for this need


Profile Requirements: 

  • Work History
  • 1 Supervisory Signed Reference (from within the past two years of employment)

 

About the Facility:

 We are a 298-bed teaching hospital and is ranked among the safest hospitals in the nation by The Leapfrog Group, which has given us Straight "A" grades since the inception of Leapfrog's patient safety program, one of only 42 hospitals in the nation to achieve this honor; and recipient of both the 2017 and 2018Healthgrades Patient Safety Excellence Award.

This Medical Center offers a full continuum of medical specialties, including anesthesiology, dentistry, emergency medicine, family medicine, internal medicine, around the clock neurology and neurosurgery, obstetrics and gynecology, ophthalmology, orthopedic surgery, otorhinolaryngology (ear, nose and throat), pathology, pediatrics, psychiatry, radiation oncology, radiology, rehabilitation, substance abuse, cardiac rehabilitation, a sleep lab and others. BMC has a state-of-the-art diagnostic imaging department, with MRI, high-speed CT, ultrasound, x-ray, mammography and more, providing 24-hour service.

The facility was previously been honored by Healthgrades with its Distinguished Hospital Award for Clinical Excellence and was one of Healthgrades America's Best Hospitals in 2016.  The facility is a for profit medical center fully accredited by The Joint Commission. 

Company DescriptionAt ThreePDS, our mission is to provide the highest quality staffing solutions on contract and/or permanent basis within the framework of a highly personalized and transparent approach. We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal.Company DescriptionAt ThreePDS, our mission is to provide the highest quality staffing solutions on contract and/or permanent basis within the framework of a highly personalized and transparent approach. We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal.

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