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Client Care Coordinator NonMedical Private Duty
4 months ago
- Conduct comprehensive client assessments to understand their needs, preferences, and lifestyle.
- Develop personalized care plans in collaboration with clients and their families.
- Match clients with compatible caregivers based on their needs, personalities, and schedules.
- Schedule, monitor, and oversee caregiver services to ensure client satisfaction.
- Maintain clear and consistent communication with clients, caregivers, and families.
- Address client concerns promptly and professionally.
- Conduct regular client satisfaction checks and update care plans as needed.
- Maintain accurate and up-to-date client records in accordance with company policies.
- Build relationships in the community with professional referral sources.
- Uphold the highest standards of professionalism and confidentiality.
- Minimum 1 year of experience in a customer service or care coordination role.
- Strong interpersonal and communication skills, both written and verbal.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite.
- Ability to build rapport and trust with clients from diverse backgrounds.
- Passion for helping others and a commitment to quality service.
- Valid driver's license and reliable transportation preferred.
- Competitive salary and benefits package.
- Opportunity to make a positive impact on people's lives.
- Work in a supportive and collaborative environment.
- Professional development opportunities.
