Maintenance Supervisor

3 days ago

Lawrenceville, United States West Shore Full time
Job DescriptionJob Description
  • A combined accrual of 80 hours of PTO & Vacation.
  • Up to 6 paid sick days per year. (varies based on state sick leave laws)
  • 8 paid holidays
  • 2 paid floating holidays.

Benefits offered:

  • Medical, Dental, Vision, Life Insurance, Long Term Disability, AD&D & EAP
  • 401(k) with employer match
  • Voluntary benefits available
Job Summary:

Under direct supervision of the Community Manager, the Maintenance Supervisor is responsible for the preservation and upkeep of the property and the safety of all maintenance personnel of the property. The Maintenance Supervisor will be aware of and always operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures. The Maintenance Supervisor is responsible for leading the maintenance team and overseeing the overall maintenance of the community, including repairs, the make-ready process, and preventative maintenance.

Requirements:

Essential Job Duties and Responsibilities:

This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

  • Supervise the maintenance team and efficiently schedule maintenance activities, such as make readies and service requests.
  • Monitor and prioritize service request and tasks; identify and expedite emergencies that should be top priority.
  • Communicate assignments to the maintenance team and monitor the workload throughout the day to make sure that tasks are completed timely and efficiently.
  • Coordinate, schedule, and perform preventative maintenance on community and apartment appliances and equipment.
  • Manage the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete.
  • Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action.
  • Participate in completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
  • Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments.
  • Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Community Manager.
  • Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
  • Assist Community Manager in recruiting and interviewing potential maintenance team members.
  • Train, develop, and mentor the community’s maintenance staff.
  • Periodically complete written property safety audits.
  • Responsible for maintaining adequate inventory of supplies for repairs.
  • Monitor monthly maintenance budget and provide input to Community Manager for determining annual budgets.
  • Assist with ground keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
  • May oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.)
  • Maintain overall organization and cleanliness of work areas and maintenance shops.
  • Participate in on call and snow removal activities (if applicable).

Knowledge, Skill, and Competency Requirements

Competency is based on education, training, skills, and experience. In order to perform the job successfully, an individual should demonstrate the following knowledge, skills, and competencies:

  • Must diagnose problems and make repairs in areas such as electrical, plumbing, exterior, and appliance.
  • Experience in tub replacement as well as countertop and other interior upgrade installation.
  • Ability to perform daily work orders as well as apartment unit turns in a timely manner.
  • Read, understand, and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures.
  • Responsible for ensuring the physical aspects of the community meet the company's established standards and any applicable laws. A successful candidate will be an excellent communicator, have patience with all the Community population, and is a team player.
  • Strong organizational and time-management skills.
  • Strong customer service.
  • Communicate effectively with co-workers, residents, and vendors.
  • Ability to maintain the physical condition of the community as well as complete maintenance requests for residents and unit turns.
  • Must be willing to work flexible hours including weekends for on-call or other duties as needed.
  • Must share 24-hour on call phone on a rotation basis.
  • Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance.
  • Handle tile work, carpentry repairs and all facets of the make ready process.
  • Demonstrate knowledge of technical skills as it relates to apartment maintenance.
  • Basic tools required.

Computer Skills:

  • Computer skills and working knowledge of Office 365
  • Basic: 10-Key, Alphanumeric Data Entry, Contact Management, Payroll Systems, Spreadsheet, Word Processing/Typing
  • Must have excellent computer skills and have industry software experience. 
  • Willingness and ability to utilize tablet/mobile devices and software efficiently.

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