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Contract Administrator

3 months ago


Kent, United States Amtec Enterprise Full time
Job DescriptionJob Description

We are seeking a highly organized and motivated Contract Administrator to join our dynamic Marketing team for our Aerospace Client. In this role, you will be key in ensuring seamless project execution and fostering positive customer relationships. You will wear many hats, providing administrative support, addressing contractual concerns, and collaborating with program managers to achieve project goals.

Responsibilities

  • Act as a point of contact for both internal and external clients, providing excellent customer service and technical support within a defined scope.
  • Manage and resolve contractual issues for new and ongoing marketing programs.
  • Prepare and distribute clear and concise communication regarding contracts and technical matters.
  • Support program managers with technical troubleshooting and ensure project tasks stay on track.
  • Track and analyze customer metrics, generating reports and identifying areas for improvement.
  • Process purchase orders, amendments, and acknowledge customer inquiries regarding order status and delivery.
  • Identify potential risks within contracts and propose solutions for internal review.
  • Assist program managers with long-term contract negotiations and proposal development.
  • Provide customers with change quotations and keep them updated on new project developments.
  • Recognize potential sales opportunities and escalate them to program managers.
  • Collaborate with the Finance team to address Accounts Receivable inquiries directly with customers.

Qualifications

  • Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Marketing)
  • Excellent organizational, verbal, and written communication skills
  • Strong attention to detail and a commitment to accuracy
  • Ability to troubleshoot and recommend solutions in a collaborative environment
  • Proficiency in common office software programs (e.g., Microsoft Office Suite)
  • Prior experience in a customer service or administrative role is a plus
  • Experience in the aerospace industry is a strong preference