Customer Service Representative/ Legal Administrative Assistant
3 months ago
Walker & Walker Law offices, a Busy, prominent, twin cities bankruptcy law firm needs a full time, entry level legal assistant to greet and assist clients, answer heavy phones, schedule appointments, handle correspondence, maintain files, and assist in resolution of routine legal issues.
Must be detail-oriented, able to work independently with the ability to prioritize work, have strong typing/computer skills and excellent communication skills.
Experience is not required. Plus factors include; knowledge about maintaining desktop computers and printers and previous customer service experience.
We are a small firm that practices exclusively in the area of consumer and small business bankruptcy. We represent debtors, not creditors.
We are a company with strong core values that we display, practice and reward our employees with.
1. Work for the clients, not against them
2. Respect for clients, co-workers, and company
3. Knowledge of bankruptcy and company systems
4. Make the process easy and transparent
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Paid time off
Company DescriptionWe are a Family business in 4 locations in Minnesota, with over 40 years experience helping Minnesotans get out of debt and build credit. Our core values are: Knowledge of bankruptcy law and company systems, making bankruptcy a positive experience for clients, making the process easy, and respect for the profession, clients, and colleagues.Company DescriptionWe are a Family business in 4 locations in Minnesota, with over 40 years experience helping Minnesotans get out of debt and build credit. Our core values are: Knowledge of bankruptcy law and company systems, making bankruptcy a positive experience for clients, making the process easy, and respect for the profession, clients, and colleagues.
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