Customer Service Reps

4 weeks ago


Houston, United States MK Distribution Full time
Job DescriptionJob Description

We are seeking a Customer Service Reps to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionWe are a telecom distribution company that provides our communities with access to free phones, tablets and home internet service for low-income, qualified participants. Our purpose is to spread community awareness and resources for individuals and families who receives any of the following: SNAP, PELL GRANT, W.I.C, SSI, SSDI, MEDICAID, VETERANS AFFAIRS, SECTION 8, HUD, and those who make less than $100k per year.Company DescriptionWe are a telecom distribution company that provides our communities with access to free phones, tablets and home internet service for low-income, qualified participants. Our purpose is to spread community awareness and resources for individuals and families who receives any of the following: SNAP, PELL GRANT, W.I.C, SSI, SSDI, MEDICAID, VETERANS AFFAIRS, SECTION 8, HUD, and those who make less than $100k per year.
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