Mental Health Medical Billing Specialist

2 weeks ago


Matteson, United States Elevation Individual And Family Therapy PLLC Full time
Job DescriptionJob DescriptionBilling Specialist Qualifications:

  • High school diploma or equivalent
  • Medical or insurance billing office experience, preferably with a focus in mental health billing, including customer service
  • Understanding of revenue cycle and ability to interact with government and commercial insurances
  • Sound decision-making ability with respect to complex claims processing workflows including the use of external resources
  • Working knowledge of spreadsheets and databases
  • Ability to perform multiple tasks in a fast-paced environment
  • Ability to organize tasks, files, and emals
  • Ability to maintain patient confidentiality
  • Knowledge of billing procedures, medical terminology, and CPT/ICD coding highly preferred
  • Cash handling experience and prior experience with Simple Practice or InSync EHR preferred
Billing Specialist Responsibilities:

  • Takes calls and responds to patient and third-party inquiries regarding services, accounts, insurance changes, billing procedures
  • Posts accounts receivable payments and adjustments
  • Validates accuracy of system posted A/R payments
  • Manually sorts and labels outgoing mail and sorts, scans, and distributes incoming mail
  • When working in office, greeting patients at front desk, as required.
  • Working jointly with office manager in onboarding clients
  • Performs billing records related projects.
  • Researches and requests refunds as appropriate.
  • Processes patient credit card payments.


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