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Office Administrator

2 months ago

Southlake, United States Decision Financial Services Full time $15 - $17
Job DescriptionJob Description

Overview

We are seeking an outstanding individual to provide In Office administrative services to our clients and be an engaged team player. Excellent time management skills and accuracy are key qualifications for this position as well as the ability to communicate clearly.

The ideal candidate for this position is an experienced multi-tasker, is reliable and is committed to meeting deadlines.

As an Administrator, you will be the first point of contact for our company.

The duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Must be able to work on-site, no remote option

Duties/Responsibilities:

  • Provide excellent customer service.
  • Answering phones in a professional manner; routing calls or taking messages as needed. (High volume calls are seasonal)
  • Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
  • Greet clients and visitors with a positive, helpful attitude.
  • Announcing clients as necessary.
  • Performing follow-up / reminder calls to Clients, such as Appointment Reminders.
  • Mail and Document Scanning.
  • Assisting colleagues with administrative tasks such as filing and data entry.

Required Skills/Abilities:

  • Excellent written and verbal communication skills
  • Attention to detail
  • Punctuality
  • Attend to complaints by addressing and resolving any issues from clients
  • Ability to function in a fast paced environment
  • High-level of professionalism and confidentiality
  • Ability to quickly adapt to changing client and business dynamics
  • Strong analytical and problem-solving skills
  • Ability to multitask
  • Able to contribute positively as part of a team, helping with various tasks as required

Preferred Education and Experience:

  • 2-3 years of admin experience
  • Intermediate to advanced proficiency in Microsoft Office Suite, primarily Word and Outlook.

*No recruiter or outsourcing applications accepted*

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan

 

Schedule:

  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Administrative: 2 years (Required)
  • Phone etiquette: 2 years (Required)
Company DescriptionDecision Financial Services is a rapidly growing tax and bookkeeping firm based in Southlake, Texas, serving an affluent clientele across the United States. Our team of nine employees thrives in a dynamic and deadline-driven environment, fostering a balance between professional and personal lives.Company DescriptionDecision Financial Services is a rapidly growing tax and bookkeeping firm based in Southlake, Texas, serving an affluent clientele across the United States. Our team of nine employees thrives in a dynamic and deadline-driven environment, fostering a balance between professional and personal lives.