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Employee Relations Manager #SANDAG-506167
2 months ago
- Title: Employee Relations Manager
- Location: San Diego, CA
- Pay: $101,670/Year
This position will support the Human Resources team by supporting and providing services related to employee relations and interpretation of policies and supporting staff with investigations, interviews, gathering data and documentation and providing well informed information and conflict resolution guidance.
Overview of the Human Resources Program
Working in close collaboration with employees, managers, and executives, the Human Resources team has a reputation for delivering programs and services that contribute to the overall effectiveness of the organization. Supporting more than 400 employees, who represent all stages of career development from entry-level interns to senior executives, and a diverse range of technical expertise, the Human Resources team designs, implements, and facilitates programs and practices that allow the agency to leverage the very best from its talented staff. The team is progressive, proactive, and provides outstanding customer service; they have contributed to the agency’s ability to deliver on its regional responsibilities by attracting, retaining, and developing a highly productive, engaged, and knowledgeable workforce. Current initiatives of the team are directly tied to agency strategic goals and include workforce planning, performance management, career development, recognition, and organizational development.
Job Responsibilities
- Support the Director of Human Resources with employee relations matters; obtain details of complaint; conduct investigations; prepare recommendations for appropriate action, as an individual contributor with cross functional support within the Human Resources team.
- Recommend, implement, and offer guidance and support in matters related to discipline, adverse actions, grievances, employee counseling, and similar areas. Additionally, ensure that official case files are kept up-to-date and in compliance with regulatory standards.
- Conduct unbiased investigation interviews, document the findings, and collaborate with the Director staff to achieve resolution and collaborate with Executive Team members and internal/external Counsel and prepare recommendations for appropriate action.
- Manage large complex investigations and advise HR staff with investigations by gathering and analyzing information, identifying discrepancies with compliance policies, conduct interviews with investigated staff; outlining resolution steps, preparing necessary documentation, and contributing to the development of corrective action plans.
- Interpret policies, remain current with federal and state regulations and laws and offer guidance on matters including substance abuse, sexual harassment, work hours, changes in working conditions and schedules, job-related stress, and other workforce issues.
- Provide coaching and recommendations in accordance with SANDAG’s policies and practices, ensuring clear and effective communication with teammates at all levels.
- Oversee responses and provide well-informed recommendations for resolving conflicts to Supervisors, Managers and Directors.
- Manage the organization and upkeep of human resources data and documents, including retrieving documents for legal complaints.
- Prepare and present findings to recommend and implement actions for resolving complex human resources issues.
- Communicate progress on investigations and information effectively, suggest the implementation of improvements, and escalate issues or risks as necessary.
Experience and Qualifications
- A Bachelor's degree from an accredited college or university, with major course work in human resources management, organizational development, psychology, business/public administration, or a related field. A Master’s degree is desirable.
- At least seven years of increasingly responsible, professional full–time experience human resources management, employee relations, and administration and analyzing data, policies and documentation for business or program management. A professional Human Resources certification, such as Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR), is desirable.
- Demonstrated experience with employment interviews related to employee grievances and preparing a variety of written documents such as letters, memos, analysis summaries, policies, procedures, and various reports.
- Demonstrated understanding of the need to maintain confidentiality and act with diplomacy when working with personnel records, salary histories, and other employee data.
- Experience coordinating the timely submission of documentation; experience preparing summary reports that communicate investigation status and recommending follow-up action plans when insufficiencies are found.
- Experience researching, compiling, analyzing, and maintaining sources of information related to a broad range of human resources programs and services; experience making appropriate recommendations on technical and complex personnel issues.
- Demonstrated ability to establish rapport with staff members, management, government personnel, and others and foster positive and harmonious working relationships with those met in the course of work.
- Ability to read and interpret policies, federal and state laws, and related forms; ability to comprehend technical information, such as government regulations and policies in order to remain current on benefits and retirement laws, regulations, and requirements.
- Demonstrated computer software proficiency using the Microsoft Office Suite; advanced knowledge of Microsoft Excel.
- Demonstrated ability to work in a fast-paced environment; managing time; balancing multiple projects, deadlines, and competing priorities effectively.
As one of the leading Employment Agencies in Dallas, One Elite Staffing has been in the field of recruitment for quite some time with experts from the industry possessing considerable experience. Our sole focus lies in providing effective solutions to clients and helping them land the best candidates for the desired job roles.Company DescriptionONE Elite Staffing, the human resources division within RD Adams Enterprises LLC, provides executive recruitment, professional staffing, and training, customized training solutions and HR executive management industry, to public, private and government entities.\r
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As one of the leading Employment Agencies in Dallas, One Elite Staffing has been in the field of recruitment for quite some time with experts from the industry possessing considerable experience. Our sole focus lies in providing effective solutions to clients and helping them land the best candidates for the desired job roles.
