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Local Delivery Driver

4 months ago

Lanham, United States DCA Technology Partners Full time
Job DescriptionJob Description

Advanced Delivery Team Specialist

Department: Operations

Reports to: Warehouse Supervisor

This position is responsible for managing the transport of office technology equipment from our company warehouse and installing it at customer sites. Our professional delivery and installation process is a key component of our Commitment to Excellence program and helps to ensure complete customer satisfaction.

Description (Summary/Objective):

The Advanced Delivery Team Specialist is an ambassador of our company and exemplifies our principles and values. This customer-focused person strives to provide exceptional service throughout the entire delivery and installation process. This dedicated individual understands the basic workings of office technology and can administer initial instruction and training to customers with varying levels of usage experience.

Duties and Responsibilities (Essential Functions):

The Advanced Delivery Team Specialist will work directly with the Advanced Delivery Team Leader and the Warehouse Supervisor. This person will also collaborate with other members of the Service Department. Specific responsibilities for this position include, but are not limited to:

· Daily review the delivery schedule, notes and any corresponding documentation

· Load delivery truck and secure all equipment with protective padding and straps

· Safely transport equipment to customer locations according to the daily schedule

· Work closely with customers to determine specific locations for equipment installation

· Immediately report any discrepancies or delivery issues and communicate any special instructions to the Warehouse Supervisor

· Obey all applicable traffic laws, posted speed limits and parking regulations

· Monitor local traffic and weather conditions and relaying any relevant delays, closures or emergency situations to their Supervisor

· Daily maintain a clean truck interior and exterior

· Assist with the processing of in-house supply orders

· Assist in keeping the warehouse environment neat, organized and safe

· Meet and exceed appropriate productivity levels relative to tasked assignments

· Satisfy all internal reporting requirements within a timely manner

· Capacity to protect proprietary and confidential information

· Work as needed with internal departments to ensure a seamless and positive experience for the customer

Supervision (Supervisory Responsibilities):

This position has no direct supervisory responsibilities.

Knowledge, Skills and Abilities Required (Core Competencies):

· Positive attitude and a willingness to learn

· Excellent interpersonal skills

· Outstanding customer service skills

· Strong verbal communication and listening skills

· Familiarity with geographic service area, streets, roads and highways

· Confident with working under limited time constraints and pressure situations

· Strong attention to detail

· Ability to individually lift items up to 50lbs and assist in lifting heavier items

· Ability to use dollies, hand trucks, pallet jacks, and stair climbers

· Occasional overtime required

Experience (Required and/or Preferred Experience):

· High School Diploma or the equivalent of education and experience

· Carry a valid driver’s license (CDL preferred but not required) and have maintained a motor vehicle record within acceptable limits

· Annual medical physical required for driving a DOT registered vehicle

· Ability to drive 15’ foot box truck with customized lift gate

· Previous experience in a warehouse environment a plus

· Previous forklift experience and certification preferred but not required

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

 

Company DescriptionDCA is a rapidly growing office technology provider located in Maryland but serving the Washington DC and Northern Virginia area. We work with a variety of technology partners to provide our clients with a combination of hardware and software products to solve their problems, contain their costs, and improve their efficiency.Company DescriptionDCA is a rapidly growing office technology provider located in Maryland but serving the Washington DC and Northern Virginia area. We work with a variety of technology partners to provide our clients with a combination of hardware and software products to solve their problems, contain their costs, and improve their efficiency.