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Night Auditor

3 months ago

Santa Maria, United States Hampton Inn & Suites Santa Maria Full time
Job DescriptionJob Description

The Hampton Inn & Suites Santa Maria is seeking a Night Auditor to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

​Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

​Benefits:

  • Hilton Room Discounts
  • PTO
  • Medical
  • PAY DEPENDS ON EXPERIENCE