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Night Auditor

2 months ago

Santa Fe, New Mexico, United States MCR Hotels Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at MCR Hotels. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial transactions, as well as providing exceptional customer service to our guests.

Key Responsibilities
  • Financial Transactions: Balance and reconcile all financial transactions, including cash, credit card, and other forms of payment.
  • Customer Service: Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk operations, including checking in and out guests, handling room assignments, and responding to guest requests.
  • Security: Conduct security walks and ensure the safety and security of our guests and staff.
  • Reporting: Prepare and distribute daily reports, including the Night Audit report, to management and other relevant parties.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a hotel or hospitality setting preferred.
  • Skills: Strong attention to detail, excellent communication and customer service skills, and ability to work well under pressure.
  • Certifications: Basic math skills and ability to obtain alcohol awareness certification as required by the state.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and career growth within our company.
  • Hotel Discounts: We offer hotel discounts and other perks to our employees.