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Customer Service Agent

4 months ago

Kansas City, United States JARBO Employment Group Full time
Job DescriptionJob Description

Summary – Customer Services Representative – Customer Support:

We are seeking the best customer service representatives out there for a progressive opportunity in a growing company. The kind of people that care about their work and those their serving. The kind of people that get intrinsic value from helping others.

What you’ll be doing as a Customer Services Representative – Customer Support:

  • Provide the best customer service to current and prospective customers.
  • Demonstrate clear and effective communication to quickly resolve issues and ensure Customer satisfaction.
  • Assist potential Customers in identifying if they fall within our service areas.
  • Help new Customers with account creation and plan selection.
  • Answer general account questions, including billing, pricing, and service details.
  • Contribute to projects and continuous improvement initiatives within the department.

What’s Required as a Customer Services Representative – Customer Support:

  • 2 years of customer service or technical support experience.
  • Excellent customer service and problem-solving skills, with an eye for detail.
  • Strong communication skills and professional demeanor.
  • Ability to multitask between systems and adapt to change.
  • Analytical thinker with technical aptitude, able to work independently and as part of a team.
Company DescriptionJARBO Employment Group is a specialized staffing consultant focused in connecting skilled candidates in long-term, career-oriented positions. We help to facilitate the hiring process by matching your skills with our clients' needs and marketing this match effectively to a prospective hiring manager. Our approach in working with candidates and clients alike is to be transparent, resourceful, fair, and kind. We take a role in the hiring process very seriously and provide you with the time and effort you deserve.Company DescriptionJARBO Employment Group is a specialized staffing consultant focused in connecting skilled candidates in long-term, career-oriented positions. We help to facilitate the hiring process by matching your skills with our clients' needs and marketing this match effectively to a prospective hiring manager. Our approach in working with candidates and clients alike is to be transparent, resourceful, fair, and kind. We take a role in the hiring process very seriously and provide you with the time and effort you deserve.