Call Center Customer Service Agent

3 weeks ago


Kansas City, United States Fresh Form Draft Full time
Job DescriptionJob DescriptionDescriptionWe are seeking a Call Center Customer Service Agent to join our dynamic and growing team. As a Call Center Customer Service Agent, you will be responsible for delivering exceptional customer service through phone interactions. Your main goal will be to resolve customer inquiries promptly and accurately, ensuring customer satisfaction and loyalty.

Company: Fresh Form Draft
Location: Kansas City
Salary: $850 to $1250 per week
Schedule: Full Time, Monday to Friday

Key Responsibilities
  • Handle incoming customer calls and maintain a high level of professionalism and customer service at all times
  • Assist customers with inquiries, provide accurate and timely information, and resolve any issues or concerns they may have
  • Update customer information in the company database to ensure accurate and up-to-date records
  • Escalate complex or unresolved customer issues to the appropriate department for further assistance
  • Follow established scripts and procedures to provide consistent and efficient service to customers
  • Meet performance targets in areas such as call quality, customer satisfaction, and productivity
  • Collaborate with team members and other departments to provide comprehensive solutions to customer inquiries


Skills, Knowledge and Expertise
  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to handle and diffuse difficult customer interactions
  • Proficiency in basic computer applications
  • Flexibility to work rotating shifts and weekends as required


Benefits
  • Competitive salary
  • Opportunities for professional development and growth
  • Collaborative and supportive work environment
  • Health benefits package
  • Paid time off and holidays




  • Kansas City, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description We are seeking a Call Center Customer Service Agent to join our dynamic and growing team. As a Call Center Customer Service Agent, you will be responsible for delivering exceptional customer...


  • Kansas City, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description We are seeking a Call Center Customer Service Agent to join our dynamic and growing team. As a Call Center Customer Service Agent, you will be responsible for delivering exceptional customer...


  • Kansas City, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description We are seeking a Call Center Customer Service Agent to join our dynamic and growing team. As a Call Center Customer Service Agent, you will be responsible for delivering exceptional customer...


  • Kansas City, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Description We are seeking a Call Center Customer Service Agent to join our dynamic and growing team. As a Call Center Customer Service Agent, you will be responsible for delivering exceptional customer...

  • Call Center Agent

    3 weeks ago


    Kansas City, United States Fresh Form Draft Full time

    Call Center AgentDepartment: Createify Form Employment Type: Full Time Location: Kansas City, MO Compensation: $950 - $1,250 / week DescriptionJob Title: Call Center Agent Company: Createify Form Location: Kansas City Position Type: Full-time Salary Range: $950 - $1250 per week Job Overview: We are seeking a highly motivated and customer-focused individual...

  • Call Center Agent

    1 month ago


    Kansas City, United States Createify Form Full time

    Job DescriptionJob DescriptionDescriptionJob Title: Call Center AgentCompany: Createify FormLocation: Kansas CityPosition Type: Full-timeSalary Range: $950 - $1250 per weekJob Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a Call Center Agent, you will be responsible for providing...


  • Salt Lake City, United States Enterprise Call Center Full time

    Job DescriptionWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...


  • West Valley City, United States Premier Truck Group Full time

    ** Inbound Call Center Customer Service Agent** **Job Category****:** Hourly/Clerical **Requisition Number****:** CALLC003389 Showing 1 location **Job Details** **Description** **We are so excited you are interested in our Inbound** **Call Center Customer Service Agent** **opportunity!** **Premier Truck Group is proud to be an essential business throughout...


  • Atlantic City, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionOur client, a reputable energy company is in search of Customer Service Agents to join their team for a DIRECT HIRE opportunity!Location: Hybrid, on-site Tuesday, Wednesday, Thursday- Office in Atlantic City, NJ 08401Training Overview & Training Hours: 12 weeks of training M-F 8am-4:30pm. Onsite including shadowing and classroom...

  • Hiring Now

    2 weeks ago


    Johnson City, United States Advanced Call Center Technologies Full time

    Job Description :Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives.In this role, you will be the voice of the company, using your people skills and knowledge to solve problems and make a difference in our customers’ lives.You will receive paid,...


  • Kansas City, United States Pet Resource Center of Kansas City Full time

    Here at the Pet Resource Center of Kansas City, we recognize that our team is the foundation of not just our business, but also our way of life. Through consistent growth based on the quality of our customer service and our desire to help, we have the opportunity to welcome a new team member who will join us in the next phase of our exciting journey. About...

  • Call Center Agent

    4 weeks ago


    Jersey City, United States Tone Talk Tel Full time

    **Job Title**: Call Center Agent **Location**: Jersey City, NJ **Key Responsibilities**: **Customer Interaction**: Handle a high volume of inbound and outbound calls in a timely manner. Provide accurate information about products, services, and company policies. Address customer inquiries, concerns, and complaints with empathy and professionalism. **Issue...


  • Kansas, United States SA4 CALL CENTRE LTD Full time

    We are seeking a dedicated Call Center Representative to handle customer inquiries, provide product and service information, and resolve issues in an efficient and professional manner. The ideal candidate will possess excellent communication skills and a passion for helping others. Responsibilities: - Answer incoming calls promptly and professionally-...


  • Kansas, United States SA4 CALL CENTRE LTD Full time

    We are seeking a dedicated Call Center Representative to handle customer inquiries, provide product and service information, and resolve issues in an efficient and professional manner. The ideal candidate will possess excellent communication skills and a passion for helping others. Responsibilities: - Answer incoming calls promptly and professionally-...


  • Kansas City, United States Budget Rent A Car Full time

    Budget is looking to bring on a full-time customer service and administrative support agent. This position will be working out of our administrative office at the airport, handling client support. Duties will include receiving and resolving customer Customer Service, Agent, Service, Client Support, Retail, Automotive, Customer

  • Call Center

    3 weeks ago


    Pearl City, United States Steve's Plumbing & AC Service Full time

    Job DescriptionJob DescriptionNew Call Center/ Customer Service Representative Opportunity in Pearl City!Steve's Plumbing & A/C Service is looking for an experienced & skilled Customer Service Representative to join our team!Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our...

  • Call Center

    2 weeks ago


    Pearl City, United States Steve's Plumbing & AC Service Full time

    Job DescriptionJob DescriptionNew Call Center/ Customer Service Representative Opportunity in Pearl City!Steve's Plumbing & A/C Service is looking for an experienced & skilled Customer Service Representative to join our team!Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our...

  • Call Center

    1 week ago


    Pearl City, United States Steve's Plumbing & AC Service Full time

    Job DescriptionJob DescriptionNew Call Center/ Customer Service Representative Opportunity in Pearl City!Steve's Plumbing & A/C Service is looking for an experienced & skilled Customer Service Representative to join our team!Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our residential...


  • Atlantic City, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionOur client, a reputable energy company is in search of Customer Service Agents to join their team for a DIRECT HIRE opportunity!Location: Hybrid, on-site Tuesday, Wednesday, Thursday- Office in Atlantic City, NJ 08401Training Overview & Training Hours: 12 weeks of training M-F 8am-4:30pm. Onsite including shadowing and classroom...


  • Kansas City, United States Beau Crawford - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...