Licensed Insurance Customer Service Representitive
2 months ago
We are seeking a Licensed Insurance Customer Service Representitive to become a part of our organization You will analyze clients insurance needs, assess gaps in coverage, quote new business and make changes to existing policies. In addtion this role serves as a Client Retention and Billing Resolution specialist.
Responsibilities:
- Correspond with clients and make policy changes .
- Take accurate and detailed notes and enter them into our cleint managemnet software systems for all cleint interactions
- Follow up on Underwriting Tasks and policy changes to ensure accuracy and policy retention.
- Receive client payments and enter payments online
- Explain complex billling issues to clients.
- Recommend and Cross Sell coverages based on clients needs and circumstances
- Take direction and coordinate all efforts as directed by the Office Manager
Qualifications:
- Previous experience in insurance
- Georgia Property and Casualty License
- Experience in conflict resolution
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Deadline and detail-oriented
- Familiarity with Insurance Client Management Systems
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