EUC Support Engineer
2 weeks ago
Need an Level- 1 EUC Support Engineer in Tempe, AZ
See more details below:
Tempe, AZ
Support Window: Monday to Friday. 8 AM to 5 Pm
JD As an EUC Support Engineer your responsibilities will include:
The provision of application and OS maintenance and support services, either directly to users of the systems or to service delivery functions.
Extensive diagnostic information gathering, troubleshooting, problem analysis and resolution.
Investigation and resolution of issues and may also include performance monitoring.
Providing advice or training to users, by devising corrections (permanent or temporary) for faults.
Making general or site-specific modifications.
Updating or creating documentation, manipulating data, or defining enhancements.
Close collaboration with colleagues specialising in different areas, such as Database administration or Network support, vendors and third-party support providers.
The successful EUC Support Engineer will be required to evidence the following skills:
Good experience of working in a customer focused end-user support function covering EUC and software/OS installations and support.
Good experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
Good knowledge of Microsoft's product offerings including high level capabilities and competitor products
Supporting Windows 7 & 10 using System Centre Configuration Manager (SCCM)
Demonstrable experience of supporting Windows 10 and MS Office 365
Basic understanding of Active Directory and Group Policy
Experience with MS Intune/Autopilot is desirable.
Engagement terms:
- Location: Tempe, Arizona
- Hourly rate: $22-25/hr. ONLY on 1099 basis.
Candidates should require having a Professional and general liability insurance that is typical of an independent contractor for 1099. It is quite cheap and easy to get this insurance.
- Start Date: – ASAP
- Positions: 2
- Background and drug screen checks are required.
- Candidates need to start immediately.
Are you a EUC Support Engineer that loves the fast paced, ever-changing environment? Do you want to be a part of a company that believes that the heart of our dedicated Team is what makes us successful? Then join our team
If you are interested in becoming part of our winning team, please APPLY NOW
Thanks & Regards,
M V Srikanth
Patriot Staffing
E: itrecruiter at patriotstaffing.com dot com
Phone: Seven three two – six two nine – eight six six one
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