Medical Front Office Receptionist

2 weeks ago

Rockwall, United States GLAUCOMA CENTER OF TEXAS Full time
Job DescriptionJob Description

We are looking for someone that is an excellent communicator, positive, motivated, and a good multi-tasker for this role.  

Job Requirements:

- Communicate regularly with manager.

· Welcome patients and visitors promptly by greeting them in a polite manner with a smile, in person or on the telephone (with proper phone etiquette) while scheduling appointments or taking messages; answering or referring inquiries.

· Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

· Contribute to team effort by being reliable and flexible, willing to learn, having a positive attitude, working well with others, maintaining a professional appearance and demeanor, having strong communication skills, keeping attention to detail, performing required tasks in a timely manner and accomplishing related results as needed.

· Maintain confidentiality of company and patient personal/financial information.

· Maintain operations by following policies and procedures; reporting needed changes.

· Maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies.

· Complete insurance verification for patients by calling insurance companies and using online tools in accordance with practice policy.

· Estimate patient out of pockets for office visits and surgical procedures and inform patient in accordance with practice policy.

· Maintain patient accounts by obtaining, recording, and updating personal and financial information accurately.

· Verify and understand medical insurance and benefits.

· Input and verify insurance authorizations and referrals.

· Collect patient payments at check in/out and schedule follow up appointment as needed.

· Reconcile daily schedule, fee tickets and payments as needed.

· Prepare daily reconciliation.

· Scan patient registration forms, insurance cards as well as any other needed information as needed.

· Keep patient appointments on schedule by notifying staff of patient's arrival; being aware of delays and communicating with patients and clinical staff as needed.

· Ensure availability of treatment information by retrieving patient records as well as scanning them into electronic record.

· Other duties as may be assigned by Practice Manager or Physicians.

 

Company DescriptionGlaucoma Center of Texas - Glaucoma clinic main office in Dallas with satellite in Rockwall.Company DescriptionGlaucoma Center of Texas - Glaucoma clinic main office in Dallas with satellite in Rockwall.

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