Patient Access Specialist

3 weeks ago


Rockwall Texas, United States Baylor Scott & White Emergency Hospital Full time
About Us:
HIGHLIGHTS

SHIFT:  Day Shift (7a-7p)

JOB TYPE: PRN

FACILITY TYPE:  16 bed Small-Format Hospital (8 ER, 8 Inpatient)

 

Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at .

Position Overview:
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.

Essential Job Functions:
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records

Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships

Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff

Provide and obtain signatures on required forms and consents

Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle

Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system

Obtain insurance authorizations as required by individual insurance plans where applicable

Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion

Scan all registration and clinical documentation into the system and maintain all medical records

Assist with coordinating the transfer of patients to other hospitals when necessary

Respond to medical record requests from patients, physicians and hospitals

Maintain cash drawer according to policies

Maintain log of all patients, payments received, transfers and hospital admissions

Maintain visitor/vendor log

Other Job Functions:
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff

Receive deliveries including mail from various carriers and forward to appropriate departments as needed

Notify appropriate contact of any malfunctioning equipment or maintenance needs

Attend staff meetings or other company sponsored or mandated meetings as required

Assist medical staff as needed

Perform additional duties as assigned

Basic Qualifications:
High School Diploma or GED, required

1 year of patient registration and insurance verification experience in a health care setting, required; 2 years preferred

Emergency Department registration experience, strongly preferred

Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.

Basic understanding of medical terminology

Excellent customer service

Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.

Position requires fluency in English; written and oral communication



  • Rockwall, United States Emerus Full time

    About Us HIGHLIGHTS SHIFT:  Day Shift (7a-7p) JOB TYPE: PRN FACILITY TYPE:  16 bed Small-Format Hospital (8 ER, 8 Inpatient) Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension,...


  • Rockwall, United States Emerus Full time

    About Us: HIGHLIGHTS SHIFT: Day Shift (7a-7p) JOB TYPE: PRN FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) Emerus is the nations first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus leading national health system partners include Allegheny Health Network, Ascension, Baptist Health...


  • Rockwall, United States Emerus Full time

    About Us HIGHLIGHTS SHIFT:  Day Shift (7a-7p) JOB TYPE: PRN FACILITY TYPE:  16 bed Small-Format Hospital (8 ER, 8 Inpatient) Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension,...


  • Texas City, United States Galveston County Health District Full time

    **Coastal Health & Wellness is seeking a Patient Access Specialist Team Lead!** **We can offer you**: - Excellent Benefits; including an Amazing retirement package, Paid Time Off plans, Affordable Medical Insurance, FREE Life Insurance, FREE Long-Term Disability, FREE Parking and much more! - Team Oriented Environment - Hourly Rate: $22.28 - $22.81 **We...


  • Rockwall, United States Baylor Scott & White Health Full time

    **JOB SUMMARY** The Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring...


  • Texas City, United States Galveston County Health District Full time

    Coastal Health & Wellness is seeking a Patient Access Specialist Team Lead! The right candidate will be responsible for but not limited to financial screening patient to determine discount eligibility, checking in patients, checking out patients, providing Patient Care Plans, scheduling follow up appointments for medical, dental and counseling, answering...


  • Texas City, United States Galveston County Health District Full time

    Coastal Health & Wellness is seeking a Patient Access Specialist Team Lead! The right candidate will be responsible for but not limited to financial screening patient to determine discount eligibility, checking in patients, checking out patients, providing Patient Care Plans, scheduling follow up appointments for medical, dental and counseling, answering...


  • Texas City, United States Galveston County Health District Full time

    Job DescriptionJob DescriptionSalary: Hourly Rate: $22.28 - $22.81Coastal Health & Wellness is seeking a Patient Access Specialist Team Lead! The right candidate will be responsible for but not limited to financial screening patient to determine discount eligibility, checking in patients, checking out patients, providing Patient Care Plans, scheduling follow...


  • Texas City, United States Galveston County Health District Full time

    Job DescriptionJob DescriptionSalary: Hourly Rate: $22.28 - $22.81Coastal Health & Wellness is seeking a Patient Access Specialist Team Lead! The right candidate will be responsible for but not limited to financial screening patient to determine discount eligibility, checking in patients, checking out patients, providing Patient Care Plans, scheduling follow...


  • Texas, United States Houston Methodist Full time

    At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicians are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification...


  • Texas, United States Houston Methodist Full time

    At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients referred between employed and aligned physicians are scheduled to receive services in their assigned location and are financially cleared prior to their scheduled appointment through accurate and timely scheduling, registration, and verification...


  • Texas City, United States UTMB Health Full time

    Minimum Qualifications Bachelor's degree and one year experience or High School or equivalent and three years clerical or customer service experience. Job Summary The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding...


  • Texas City, United States UTMB Health Full time

    The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients. **EDUCATION &...


  • Rockwall, United States Credit Union Texas Full time

    Member Relationship Specialist - Rockwall Branch Position Purpose and Objectives Currently, we are seeking a Member Relationship Specialist who will assist new and potential members in identifying membership and lending needs and delivering solutions to their financial needs. Major Duties and Essential FunctionsTo “deliver an unexpected experience” by...

  • Medical Matron

    4 weeks ago


    Texas, United States Access TeleCare Full time

    We are looking for dedicated APP's to provide in-person Neurology services at CHRISTUS SPOHN Shoreline and South! Our APP's will be working alongside our Tele-Neurologists to include the boots on the ground team. Below are additional details, but this would be a great opportunity to join a dynamic Neurology team. Working alongside Tele-Neurologists during...


  • Texas, United States Access TeleCare Full time

    We are looking for dedicated APP's to provide in-person Neurology services at CHRISTUS SPOHN Shoreline and South! Our APP's will be working alongside our Tele-Neurologists to include the boots on the ground team. Below are additional details, but this would be a great opportunity to join a dynamic Neurology team. Location: Corpus Christi, TX Schedule:...


  • Rockwall, United States K and S Insurance Full time

    Navigating risk. Enhancing business. That's what our team of trusted advisors have been doing at K&S Insurance since 1978. We advise, protect, and enhance businesses by offering the best insurance, bonds, benefits, and risk management solutions. K&S offers a full range of products for companies large and small, established and emerging. Our vast expertise in...

  • 100% Remote Neuro App

    2 months ago


    Texas, United States Access TeleCare Full time

    All of our APPs work 100% remote, no in-person coverage required or travel required. Access TeleCare is looking for Neurology Nurse Practitioners across the country to join our Tele APP Neurology team! Our Tele-Neurology service line is focused on partnering with hospitals to raise the level of neurologic acuity and increase quality of neurologic care at...


  • Texas, United States Monogram Health Full time

    Position: Palliative Care Physician Monogram Health is seeking a full-time physician, specialized in palliative care, to join the team due to continued nationwide growth. This physician will be an in-market specialist and care for the seriously ill population in their community, including patients with CKD/ESRD, COPD, and CHF. The Palliative Care...


  • Rockwall, United States K and S Insurance Full time

    Navigating risk. Enhancing business. That's what our team of trusted advisors have been doing at K&S Insurance since 1978. We advise, protect, and enhance businesses by offering the best insurance, bonds, benefits, and risk management solutions. K&S offers a full range of products for companies large and small, established and emerging. Our vast expertise in...