Account Representative
2 weeks ago
This is an on-site position, no remote work available
We are seeking an Account Representative to join our team You will resolve client questions and requests. Report results to clients and general build a long lasting relationship to increase client retention.
Responsibilities:
- Provide monthly performance reports to clients using metrics from Google Analytics, Google Search Console, and Google Business.
- Take incoming calls from your accounts, answer questions, and handle requests.
- Act as a point of contact between the client and members of production staff.
- Handle, and ideally reverse, potential client cancellations.
- Training clients on the use of our proprietary digital marketing software.
Qualifications (required):
- Previous experience in sales, customer service, or other related fields
- Experience with the Google ecosystem, specifically Google Analytics, Google Search Console, and Google Business Profile Manager.
- Ability to build rapport with clients
- Deadline and detail-oriented
Qualifications (desired):
- Experience with Google Ads
- Experience with Social Media, specifically Facebook and Instagram.
This is an on-site position, no remote work available
Company DescriptionA small digital marketing agency focusses on the home service industry.Company DescriptionA small digital marketing agency focusses on the home service industry.-
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