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Marketing Coordinator

2 months ago

Carlsbad, United States CANYON BICYCLES USA INC Full time
Job DescriptionJob Description

Canyon Bicycles

Canyon is the world’s leading manufacturer of road, mountain, triathlon, urban and fitness bikes. Our direct-to-consumer approach and desire to inspire riders to ride sets us apart from our competitors in the cycling world. Constantly exploring new paths enables us to stay ahead of the game and drives us forward as a pioneer in our industry. Now more than ever, we are on the lookout for talented individuals who are prepared help us shape the future of cycling through positive customer experience.

Position Summary

The Marketing Coordinator (Asset Management) is a member of the Canyon US marketing team. Reporting to the Vice President of Sales & Marketing (temporarily), this position works closely with the Pro Sport, Events, and Brand teams to ensure timely supply and requisition of bikes, small parts, gear, and event materials in support of marketing and business ambitions. This position will also be responsible for tracking and forecasting inventory in products and assets, along with maintaining budget objectives set forth by the department leader.

Centered around asset management, this position is responsible for the daily and long-term management of the marketing product pool used to support demo events, product launches, partner programs, and content creation. From asset request through quality assurance in assembly, delivery and ultimately retirement, the Marketing Coordinator is accountable for the accurate documentation, tracking, and reconciliation of all assets.

The ideal candidate for this position will have a process improvement mindset as well as strict attention to detail, ability to manage operational priorities, and streamline efficiently across all Company departments to deliver on tight deadlines. The ideal candidate will demonstrate excellent communication skills and enthusiasm about the Company’s products with an eagerness and desire to learn more about the features and mechanics of bicycles.

Summary of Key Objectives

  • Manage the bike/asset request process for the US organization. Coordinate maintenance and overall lifecycle management of product.
  • Ensure continuous asset control and accountability.
  • Maintain department budget objectives in collaboration with the department leader.
  • Manage the organization and cleanliness of the storage shed, ensuring proper storage of event materials, products, and other miscellaneous items, and maintaining an orderly environment.
  • Possess mechanical aptitude for basic bike assembly and maintenance.
  • Support of marketing events both within and outside of San Diego as needed.
  • Ability to effectively work and maintain data across multiple technical systems (ECC, MS Office/Excel).

Other Details of the Position

  • Manage all communication with the fulfillment center team to process orders and returns.
  • Manage all communication with the Global Marketing team to request bikes, track shipping and gather bike data needed for systematic updates and invoicing.
  • Work with the IT team to ensure data protocols are followed for tracking systematic movement.
  • Coordinate service for bikes returned from the field that need to be sent back out.
  • Work with our PR firm to identify bikes for media, their availability, and coordinate the processing, shipping, and returns.
  • Track bike “return by” dates and enforce the agreed upon timeline and return over the various parties with loaned bikes (in addition to media, this can be VIPs, ambassadors, partners, etc).
  • Manage the AssetTiger QR tagging of marketing bikes and the administration of the entire system.
  • Manage shipping administration such as creating labels, monitoring tracking, scheduling pick-ups, keeping shipping supplies stocked at the Service Course, requesting international and/or battery shipping support, etc.

Minimum Education & Work Experience Requirements

  • BA degree in Communications, Operations, Marketing or related field highly preferred. Minimum 3 years of experience in cycling our outdoor industry.
  • Basic knowledge of bikes and mechanical aptitude with the ability to be trained and stay up to date on product information.
  • Understanding of the local cycling and outdoor community.
  • Technical aptitude with the ability to update and maintain systems such as SAP ECC, MS Office (Excel, PPT), and other Canyon inventory systems.

Preferred Knowledge, Skills, and Abilities

  • Proven reasonable understanding of mechanics for mountain, road, and eBikes.
  • Excellent communication and interpersonal skills.
  • Project Management skills.
  • Results driven, with great attention to detail.
  • Ability to multi-task, adapt to changing priorities, take decisive action to meet tight deadlines.
  • Candidate must have high attention to detail, be thoughtful, and possess a methodical approach.

Work Environment

We offer a professional, upbeat, and fun work environment at the Canyon Bicycles US Headquarters in Carlsbad. It is a world-class office space with a Canyon Showroom for displaying our professional team and athlete bikes. This role is an opportunity to be a part of the cycling and sports industry, work alongside an awesome team, and contribute to a growing company.

Physical Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to move bikes and be standing for extended periods of time. The employee must occasionally lift and/or move up to 75 pounds.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


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