Workforce Manager

2 weeks ago

San Antonio, United States Family Service Association of San Antonio Inc Full time
Job DescriptionJob Description

Job Summary

The Manager I, Workforce Development is responsible for the administration and management of all workforce development programs, and is the key leadership liaison with direct service staff, stakeholders and agency’s senior leadership team, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency.                                   This position is responsible for delivery and oversight of all contracts and corresponding deliverables, budget management, community representation, and collective impact in the assigned area or areas of responsibility.  The Manager I is the day-to-day operations monitor providing leadership, supervision, and mentoring to staff to ensure that service recipients receive effective services that are customer service friendly and delivered with measurable outcomes.

 

ORGANIZATIONAL RELATIONSHIPS:

 

1. Reports to:

Director, or as otherwise designated.

2. Directs:

Provide guidance and supervision for all staff assigned to the management area; may supervise practicum students, interns or assigned volunteers.

3. Other:

An agency liaison with service recipients, collaborating agencies and community

stakeholders associated with the Manager’s delegated areas of responsibility; and works cooperatively with all staff to accomplish the mission, goals, objectives and performance measures of the program and agency

 

ESSENTIAL PERFORMANCE REQUIREMENTS AND FUNCTIONS:

 

Required Competencies/Skills:

1.    Critical Thinking: The Ability to assess the authenticity, accuracy and work of knowledge claims, beliefs, or arguments and reaching sound conclusions based on observation and information.

2.    Team Leadership: The ability to see oneself as a leader of others, from forming a top team that possesses balanced capabilities to setting the mission, values, and norms, as well as holding the team members accountable individually and as a group for results.

3.    Project Management: The ability to plan, execute, and oversee a multi-year, large-scale project involving significant resources, scope, and impact.

4.    Performance Measurement: The ability to understand and use statistical, economic, and financial methods and metrics to set goals and measure service as well as organizational performance; commitment to and employment of evidence-based techniques.

5.    Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.

QUALIFICATIONS:

To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.

 

Education/Training/Experience:

1.    Bachelor’s degree in human services, behavioral health, social sciences or related field required; Master’s degree desirable.

2.    Two (2) years previous experience in directing/supervising staff and contracts in the achievement of agency and stakeholder goals.

3.    Two (2) years previous experience working in the non-profit human services environment to include low- income, minority, multi-problem families is highly desirable

4.    Fluent in English and Spanish (read, write, and speak) desirable.

  1. Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation. 

6.    Certificate or license, as applicable, by the appropriate State agency as a qualified practitioner.

7.    State of Texas vehicle operator’s license and proof of liability insurance.

 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.               While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear, and taste or smell.

2.               You may be able to lift up to 25 pounds, have close vision, color vision, depth perception, and ability to        adjust your focus with good hand-eye coordination

Company DescriptionEmpowering individuals and families to transform their lives and strengthen our communities.Company DescriptionEmpowering individuals and families to transform their lives and strengthen our communities.

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