Customer Service Representative& order printing
3 months ago
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Responsibilities
- Receive daily calls and emails.
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Printing online orders and do reports of daily work.
Qualifications
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills, Chinese and english Bilingual preferred.
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
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