Lead Host
2 months ago
HOSPITALITY STARTS HERE
Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.
THE LOCATION
Approximately 1.5 hours away from Atlanta, we are gearing up for the highly anticipated Spring 2024 opening of Athens, Georgia’s first luxury, boutique hotel, Rivet House. With a close proximity to The University of Georgia, we are seeking dedicated and experienced team members to add to our growing team and ensure the success of this unique property. The hotel will have 50 luxurious guest rooms, an upscale Italian restaurant and bar called Osteria Olio, a coffee bar and retail shop, and a 2800 square foot health and beauty spa.
THE ROLE
As Lead Host, you will lead the reservation team while also being the first and last person each guest sees. Providing a warm hello and goodbye probably feels second nature. You are always on top of the organization for table times and ensuring each guests’ seating specifications are met (if possible of course).
What we will ask of you:
- Responsible for taking reservations using the online reservations system in OpenTable
- Warmly and graciously greet all guests upon arrival and thank guests as they leave
- When seating is limited, provide guests with estimated waiting time, notify party when table becomes available and accommodate special seating requests for all when possible
- Act as a liaison between the kitchen and dining room, and relay messages to support staff and managers as needed
Requirements for Success:
- At least one year of restaurant or similar experience preferred
- Have a positive energy, be ready to assist fellow support staff and work as a team player
- Ability to communicate effectively with managers, employees, and all guests
- A flexible schedule to work days, nights, weekends and holidays
- Constant standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.
The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Join us at Rivet House and be part of an exciting journey where hospitality truly begins
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