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Office Manager
2 months ago
True Neighbor is a complete Google 5-star rated family owned homebuying company located in New Brighton, MN. Our mission is to change peoples lives for the better, one house at a time. We provide a service to distressed sellers to help them move onto their next phase of life.
Our Benefits
- Paid time-off, sick-time, and floating holidays
- 401K Option
- Advancement opportunities
- A dynamic, positive, get-things-done workplace that is constantly evolving and growing
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
Experience (preferred or required):
- High School Diploma required, and/or Associate’s degree preferred
- 2 – 4 years related office assistant experience required
- Experience working in real estate industry preferred
- Experience Transaction Coordinating preferred.
- Strong working knowledge of Google Docs/Suite and MS Office including Word, Excel, Outlook, and PowerPoint required
- Provide administrative support to the President/CEO, COO, and CFO with daily tasks
- Act as gatekeeper for President/CEO, COO, and CFO schedules and their time
- Assist other True Neighbor employees as needed.
- Effectively and professionally answers and returns calls, emails, and mail communications both internally and externally
- Respond to phone calls and e-mails in a timely fashion
- Organize all files
- Perform data entry
- Schedule meetings and/or calendar appointments
- Handle multiple property logistics
- Process light financial payments and bookkeeping activities – opening and organizing mail, making payments, etc.
- Manage our ERP business software, keep organized and run reports
- Shop and run errands for office
- Ship/mail items via US Post Office and/or FedEx, UPS
- Miscellaneous help with printing, archiving, organizing, decorating, booking flights/hotels, running errands, editing documents, developing presentations, etc.
- Maintain the inventory and cleanliness of the office / kitchen areas
- Follow and adhere to Company policies, procedures, and guidelines
- Willing to learn the industry and help us maintain and grow our marketplace position
- Attend business meetings and trainings as required
- Perform other administrative tasks and special projects as assigned
- Professional in attitude and appearance
- Possess the ability to connect with a variety of personalities
- Lives out Company values
- Extremely strong phone skills – high energy and passion for helping others
- Ability to use or quickly learn real estate specific CRM and ERP business software
- Be a team player who thrives working with a tight-knit company where their activities directly affect the bottom line
- Someone who thinks and acts like an entrepreneur and takes an ownership mentality in all that is done in this position
- Must be detail oriented and helpful
- Ability to perform accurate data entry within specified time frames
- Ability to perform intermediate tasks in the Google Docs/Suite and/or MS Office Suite (Word, Excel, PowerPoint)
- Outstanding written, grammar, & verbal communication skills with ability to interact with all levels of an organization
- Must possess excellent organization, problem solving, and planning skills
- Excellent time management skills and ability to adhere to schedules/deadlines
- Must be dependable and safety oriented
- Self-motivated and results driven with proven ability to succeed – wants to grow both professionally and personally
- Ability to work some nights and weekends as needed
- Enthusiastic about best possible customer service for clients and customers
- A role up your sleeves, and all hands-on deck mentality to cross functional tasks and assignments
- Strong relationship management and the ability to drive multiple tasks to completion successfully
- Resourceful team player and a positive “can-do” attitude
- Ability to work in a fast-paced environment
- Ability to pass criminal background check
- Good attendance record and limited travel as required