We have other current jobs related to this field that you can find below
-
Customer Service Rep
3 months ago
Phoenix, United States Pristine Auction Full time**Customer Service Rep** Customer Service Phoenix, Arizona Department **Customer Service** Minimum Experience **Mid-level** Compensation **Based on experience** **Customer Service Representative** Customer Service is expanding and seeking representatives who loves a challenge, are interested in continuing to grow with Pristine Auction, and have a strong...
-
Customer Service Rep
2 months ago
Phoenix, United States HomeServe USA Full time** Customer Service Rep** **Job Category****:** Hays **Requisition Number****:** CUSTO004865 Showing 1 location **Job Details** **Description** Join Hay's Cooling Heating and Plumbing as a Customer Service Representative / Dispatcher, you will be the liaison between our customers and service technicians. You will be tasked with providing exceptional customer...
-
Customer Service Rep
2 months ago
Phoenix, United States Manpower Full timeCustomer Service Rep - $20.00-$23.00 Our client in North Phoenix AZ is looking for hardworking CSR and motivated talent to join their team. Don't wait... apply today! What's in it for you? $20-$23 an hour. DOE 1st shift Full time hours Temp to Hire Clean and safe work environment What will you be doing? Provide customers with pricing, delivery, and product...
-
Customer Service Rep I
4 weeks ago
Phoenix, United States CorVel Full time** Customer Service Rep I** **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO03723 Showing 1 location **Job Details** **Description** **JOB SUMMARY:** CorVel is seeking a Customer Service Representative ( Bilingual English/Spanish a plus) for our Phoenix, AZ call center. The Customer Service Representative is responsible for...
-
Customer Service Rep(07601)
1 month ago
Phoenix, United States Domino's Pizza LLC Full timeDominos Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: - Schedule - We offer flexible sched Customer Service, School, Service, Restaurant, Retail, Customer
-
CE Customer Service Rep I
3 months ago
Phoenix, United States Waste Management Full time** CE Customer Service Rep I** **** New **Get your degree for free with WMs new education benefit: Your Tomorrow.** If youre a benefits-eligible team member, WM will pay 100% of your tuition up front for 135+ business, technology, science, and mathematics bachelors degrees - plus professional certificates. WM will also pay 100% of your tuition for high...
-
Customer Service Rep
3 hours ago
Phoenix, United States Vaco Full timeVaco Phoenix is looking for Customer Service Rep with Manufacturing or Aerospace industry experience. This role sits onsite and pays $20-$23/hour in the North Phoenix area. Job Description: Under general supervision, the employee handles all tasks related to customer service and sales in a courteous, empathetic, and professional manner. Uses independent...
-
Customer Service Representative
5 days ago
Phoenix, United States Customer Labs Full timeWould you like to play a key role in supporting TrackMan's Support Team and our customers? Are you motivated, self-driven and willing to go the extra mile? Then you should join our successful TrackMan Support team! As a Tier 1 customer support technician, you will be providing an exceptional customer experience, interfacing with multiple internal and...
-
Customer Service Rep
1 month ago
Phoenix, United States Vaco Full timeVaco Phoenix is looking for Customer Service Rep with Manufacturing or Aerospace industry experience. This role sits onsite and pays $20-$23/hour in the North Phoenix area. Job Description: Under general supervision, the employee handles all tasks related to customer service and sales in a courteous, empathetic, and professional manner. Uses independent...
-
Manufacturing /Will Call Customer Service Rep
2 weeks ago
Phoenix, United States Manpower Full timeManufacturing/Will Call Customer Service Rep - $20.00-$23.00Our client in North Phoenix AZ is looking for hardworking CSR and motivated talent to join their team. Don't wait... apply today!What's in it for you? $20-$23 an hour. DOE1st shiftFull time hoursTemp to HireClean and safe work environmentWhat will you be doing? Provide customers with pricing,...
-
Customer Service Rep(07601)
3 months ago
Phoenix, United States Domino's Franchise Full timeJob DescriptionJob DescriptionJob DescriptionDomino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride.Why work for us:• Schedule - We offer flexible scheduling & opportunities for overtime• Perks – Discounts on...
-
Manufacturing /Will Call Customer Service Rep
2 weeks ago
Phoenix, United States Manpower Full timeManufacturing/Will Call Customer Service Rep - $20.00-$23.00 Our client in North Phoenix AZ is looking for hardworking CSR and motivated talent to join their team. Don't wait... apply today! What's in it for you? $20-$23 an hour. DOE 1st shift Full time hours Temp to Hire Clean and safe work environment What will you be doing? Provide customers with pricing,...
-
Territory Sales Associate
2 months ago
Phoenix, United States Rep-Lite Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Territory Sales Associate (TSA) is a field base sales position, requiring you to work remotely from a home base within a designated geography. The TSA position will have a focus on product training, clinical application, and occasional case support. This includes providing expertise to current customers and...
-
Clinical Sales Representative
3 weeks ago
Phoenix, United States Rep-Lite Full timeJob DescriptionJob Description***Exciting opportunity! Join us as a Clinical Sales Rep – perfect for B2B pros or 1-2 years in medical sales. Apply now!***Position OverviewThe Clinical Sales Representative is responsible for creating a positive professional customer experience and expanding system utilization. This includes launching new programs, providing...
-
Clinical Sales Representative
1 month ago
Phoenix, United States Rep-Lite Full timeJob DescriptionJob Description***Exciting opportunity! Join us as a Clinical Sales Rep – perfect for B2B pros or 1-2 years in medical sales. Apply now!***Position OverviewThe Clinical Sales Representative is responsible for creating a positive professional customer experience and expanding system utilization. This includes launching new programs, providing...
-
Customer Service Rep I
1 month ago
Phoenix, United States CorVel Full time** Customer Service Rep I - Bilingual English and Spanish** **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO004726 Showing 1 location **Job Details** **Description** **JOB SUMMARY:** Responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to...
-
Customer Service Representative
5 days ago
Phoenix, United States Phoenixpackagingpa Full timeThe Customer Service Representative will act as a liaison between customers and the sales representatives, providing product and services information, and resolving any emerging problems that our clients face with accuracy and efficiency. Must be personable with customers and sales reps, knowledgeable about products and services, and adept at problem...
-
Customer Service Rep I
1 month ago
Phoenix, United States CorVel Full time** Customer Service Rep I - Bi-Lingual** **Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO03760 Showing 1 location **Job Details** **Description** You can make a difference. CorVel is looking to hire several Call Center Intake Representatives who want to make a difference to others. When someone is injured on the job, you are the...
-
Customer Service Rep
1 month ago
Phoenix, United States Arizona Appliance & Home Full timeOverview: Role and responsibilities In this role, you will be the first point of contact for customers, providing support, information, and assistance related to our flooring products and services. Your goal will be to deliver outstanding customer service and build lasting customer relationships. Follow and enable a culture where Arizona Home and Appliance...
-
Customer Service Rep
3 weeks ago
Phoenix, Arizona, United States Labcorp Full timeLabCorp is seeking a Customer Service Support Representative to join our Phoenix, AZ team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently.The Customer Service Support Representative will provide product education and handle a wide...
![Butcher Block Co.](https://media.trabajo.org/img/noimg.jpg)
Customer Service Rep
2 months ago
JOB BRIEF
Family-owned Kitchen Enthusiasts, Inc. does business as Butcher Block Co. Their online store - ButcherBlockCo.com – offers a huge selection of butcher-block products, including countertops, kitchen furniture, and cutting boards, plus kitchen accessories.
We currently have an opening for a work-from-home Customer Service Representative to complement and support our two outstanding, long-term CSRs. The successful candidate will be responsible for answering customer phone and email inquiries, enticing callers to place orders, calling and converting inbound leads, entering phone orders, and handling customer complaints, damage claims, and product returns.
The CSR’s goal is twofold:
- To deliver expert knowledge and outstanding service to customers and prospects in order to ensure the company maintains its excellent overall customer rating; and
- To achieve a reasonable monthly personal sales target by contacting all leads, providing necessary technical knowledge to convert potential customers to order with them via phone, or online if they prefer.
Job Responsibilities
- Demonstrate superior knowledge of website products, navigation, and exclusive Instant Quote and Order Tools (online calculator) for Custom Countertop Orders.
- We are “The Experts In All Things Butcher Block” and therefore product knowledge, technical understanding of wood/butcher block characteristics, countertop installation, and appropriate repair/resolution of defects or damage is crucial.
- Promptly handle incoming phone calls and emails from current customers.
- Answer customer inquiries regarding order status or product care & repair.
- Determine how best to resolve customer complaints (e.g., damage during shipping).
- Actively address incoming phone calls and emails from prospective customers.
- Offer relevant product knowledge to assist customer in finding the exact product to meet their needs.
- Secure an order; enter the order into the company’s Admin portal; and later, trigger email notifications concerning estimated ship date and order tracking.
- Consistently follow up with any customer who has contacted us via Contact Form, Phone Call, or used the website to obtain a custom quote.
- Convert these leads to purchasers.
- Work with suppliers to pre-approve the return and replacement of damaged merchandise and follow up with customers to ensure a smooth return process.
- Be a flexible team player. Collaborate and communicate with fellow CSRs and Supervisor via Skype, email and phone.
Job Requirements
- Proven Customer Support experience; a Customer-first orientation and the ability to interact with different personality types, professionally.
- Proven upselling experience; has an innate desire to make a sale And the ability to persuade customers to purchase promptly.
- Ecommerce business experience preferred. (not looking for in-store sales experience).
- A home office setup that will be conducive to such work, including reliable, high-speed internet service and a quiet setting so there is no interference when speaking with customers on headset or speaker phone. (The company will supply a personal computer and an internet phone.)
- Excellent communication skills via email and outstanding verbal communication:
- Active listening. The ability to professionally speak with a disgruntled customer, and conclude with a satisfactory resolution for both company and customer.
- Intermediate computer skills (e.g., navigating multiple open browser windows, basic data entry, google shared spreadsheets).
- Ability to multi-task, prioritize and manage time effectively.
- Must be able to see colors. Ability to read/write/speak English very well. Spanish speaking a plus.
- High school degree or GED, some college preferred.
Desired Traits & Work Experience
- Ideal candidate must demonstrate a zest for learning and be able to quickly develop a thorough understanding of the company’s product line in order to answer callers’ questions and to provide product recommendations; and to understand the types of problems that customers might report (e.g., damage to products during shipping) and how such problems can/should be resolved (e.g., by attempting a home repair or through a product return and replacement).
- Since this is a work-from-home position, candidates must have prior “remote” work experience or otherwise demonstrate strong initiative, self-discipline and the ability to manage time wisely.
- Experience with inbound phone sales preferred. Reps are expected to achieve a monthly sales target. Plenty of inbound leads exist.
- 5+ years Customer Service experience a must.
- The ideal candidate enjoys talking to people and is able to engage others in order to quickly discern a caller’s interest and needs and to satisfy him or her.
- Problem-solving ability and experience are essential, since CSRs must collect and process detailed information on the fly and take immediate action in response to findings.