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Clinical Training Specialist

4 months ago

Boca Raton, United States Insight Global Full time
Job DescriptionJob Description

POSITION: Clinical Training Specialists I (For Orthopedic division)

OPENINGS: 5

LOCATION: Fully Remote with 70% travel

DURATION: 1 year-long contract

MUST HAVES:

  • Clinical Experience
  • 2+ years of experience with software training, and implementation
  • Medical Practice management experience (Claims specialist, accounts receivable specialist, biller)
  • Excellent problem solving skills
  • Ability to work independently and collaboratively
  • Excellent written & verbal communication
  • Basic knowledge of Apple products: Mac, iPad, iPhone
  • Ability to learn new software

PLUSSES:

  • EMA
  • Salesforce
  • Cloudcoach
  • Bachelor's degree

DAY TO DAY:

Insight Global is hiring for a Training Consultant Level 1 which will serve as the primary trainer for small and medium complexity practices. Clinical experience is required as this role will be working for an Orthopedic division. This individual helps to facilitate learning for various audiences, applying their expertise to improve the standard of training materials of the organization or client with focus on the improvement of skills, training, delivery of learning curriculum and achievement of business goals. Responsible for delivering all training methods and contributing to training initiatives as assigned by the Senior Training Consultant and/or Manager

Essential Duties:

  • Demonstrates full competency of Modernizing Medicine’s specialty-specific EHR, ASC, Practice Management System and/or Financials 
  • Demonstrates full competency of and the ability to support and train add-on/ancillary features
  • Delivers virtual and in-person training to physicians, clinicians, and office staff while understanding the needs of each role
  • Demonstrates competency with internal system tools
  • Escalates issues and risks when needed
  • Completes documentation to support the organizations’ business needs
  • Makes ongoing recommendations for process improvements
  • Assists with open support cases when needed
  • Travels to deliver onsite training including workshops and go-live support
  • Troubleshoots technical issues
  • Collaborates with the Knowledge Services team to develop training material and user guides
  • Develops and delivers content for user conferences and end-user training events
  • Maintains competency with product enhancements through internal training sessions
  • Demonstrates commitment to departmental and corporate goals

 

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Company DescriptionInsight Global is a top international professional services and staffing company.Company DescriptionInsight Global is a top international professional services and staffing company.