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Customer Success Specialist

2 months ago


Saint Louis, United States Boat Planet Full time
Job DescriptionJob Description

As a Customer Success Specialist, you will be responsible for educating our customers on the ins and outs of our platform and the advantages of using Boat Planet. You will work in a collaborative environment, assisting boaters and marine businesses via phone and email, from the start of a job request to the completion. This can range from troubleshooting a boater’s question about how to use our website or app to making sure a marine business knows how to get paid. You will also provide valuable feedback to our product and development team to ensure we are constantly improving the customer experience. Regardless, your mission remains the same: turning boaters and marine businesses into delighted long-term Boat Planet customers.