Medical Receptionist
3 weeks ago
*Serves patients by greeting and helping them
*Scheduling appointments, and maintaining records and accounts.
* Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
* Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
*Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
*Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
*Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
*Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
*Maintains operations by following policies and procedures, reporting needed changes.
*Contributes to team effort by accomplishing related results as needed.
Medical Receptionist Skills / Qualifications:
Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus
Education, Experience, and Licensing Requirements:
Familiarity with phone systems
Previous experience with Microsoft Office software preferred
Proficient in utilizing EMR/EHR platforms
Familiarity with medical languageCompany DescriptionBoston Center for Memory's core mission is to provide: 1) education for patient's, families/caregivers, and professionals 2) multi-specialty treatment utilizing a treatment team approach 3) follow up care to meet the patients and family/caregiver's needs, and 4) research to provide better diagnostics for detection and better treatments for patients with Mild Cognitive Impairment, Alzheimer's disease, and related dementias.Company DescriptionBoston Center for Memory's core mission is to provide: 1) education for patient's, families/caregivers, and professionals 2) multi-specialty treatment utilizing a treatment team approach 3) follow up care to meet the patients and family/caregiver's needs, and 4) research to provide better diagnostics for detection and better treatments for patients with Mild Cognitive Impairment, Alzheimer's disease, and related dementias.
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