Service Coordinator

3 weeks ago


Prairie Village, United States D&B Legal Services Full time
Job DescriptionJob Description

D&B Legal Service is a process serving firm based in Prairie Village, KS. We arrange for service of summons' and other legal documents for attorneys locally and nationwide. We are looking to fill 1 position within the company on a full time basis. This is not a remote position this is an in office position. Please only apply if you live in the Kansas City Metro area.

No experience is necessary in the legal field for this position as we will train every new hire.

Job Purpose:
Enter new "process" jobs into system and complete old "process" jobs when they are finished. Monitor field agents to ensure timely completion.

Duties:
* Process new jobs into system and review for accuracy.
* Complete finished jobs from field agents.
* Monitor field agents to ensure job completion on their end is done in a timely manner.
* Communicate with clients regarding status of jobs and report any issues with service.
* Other light clerical duties, such as document scanning, emailing, phone order taking for courier request to name a few.
* Review customer account for updated information and update if necessary.
* Maintains customer confidence and protects operations by keeping information confidential.
* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Results Driven,



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