Medical Office Assistant

2 months ago


Charlotte, United States HKB COSMETIC SURGERY Full time
Job DescriptionJob DescriptionWe have an exciting opportunity for a full-time Medical Office Assistant to join our upscale plastic surgery center This position would work in both our Huntersville and South Park locations.

A bit about the position: Helps patients by providing clinical and business office assistance in a health care setting.

What can you expect in the role:

  • Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries.
  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room, providing examination gowns and drapes, helping them to position themselves for the examination and/or treatment, arranging examining room instruments, supplies, and equipment.
  • Verifies patient information by interviewing patient, reviewing and/or recording medical history, taking vital signs, confirming purpose of visit or treatment.
  • Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
  • Educates patients by providing medication and diet information and instructions; answering questions.
  • Completes records by recording patient examination, treatment, and test results.
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
  • Maintains patient confidence and protects operations by keeping patient care information confidential.

What we are looking for in a candidate:

  • Highly motivated, customer-service oriented person.
  • Either CMA, RMA, or CNA certification preferred.
  • Exceptional verbal and written communication skills.
  • 2 or more years of clinical experience in a plastic surgery or dermatology office preferred.
  • Ability to multitask and perform well under pressure.
  • Nextech EMR experience preferred.


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