Guest Services Specialist

2 weeks ago

Grand Rapids, United States Our Daily Bread Ministries Full time
Job DescriptionJob Description

Position Summary:

Individual will service as the first point of contact and "face" of the Our Daily Bread Ministry. Warmly greet visitors and vendors and assist our visitors with Our Daily Bread resources and the purchase of ODBP products. Assist with HR recruitment efforts and serve as main point of contact with all applicable candidates.

Essential Functions:

  • Warmly greet all incoming visitors, vendors, and employee family members.
  • Answer switchboard (operator calls) and transfer to correct departments as needed.
  • Use appropriate software to maximize effectiveness and efficiency of ministry.
  • Manage lobby store inventory effectively and order products and office supplies as needed.
  • Prep for opening, maintain throughout the day and close out the front lobby.
  • Assist with shipping / receiving tasks.
  • Handle petty cash and gift cards.
  • Ensure unauthorized persons do not enter the interior of the ministry.
  • Manage and access schedules for conference rooms.
  • Work side by side with HR personnel to communicate, schedule and coordinate all interviews.
  • Maintain recruitment open positions documentation.
  • Coordinate the ministry’s onboarding process for new employees.
  • Work interdepartmentally across the ministry to efficiently fill open positions.
  • Post new positions on internal and external jobs boards.
  • Operate as ODB tour coordinator.
  • Coordinate the Wellness Committee and related events, challenges, and reimbursements for employees.
  • Perform other HR duties, as needed.

Study or Knowledge and Experience:

  • High school graduate
  • Previous recruitment experience preferred.
  • Excellent interpersonal skills (this covers the “warmth” part of the job)
  • Good organizational skills; able to multi-task
  • Professionalism and self-composure during an emergency
  • Proficient with Microsoft Office
  • Professional demeanor and approach to a diverse global workforce
  • Excellent communication, interpersonal, organizational, assessment, and leadership skills.
  • Knowledge of principles and practices of HR administration.
  • Effective oral and written communication skills.
  • Strive to live a life consistent with biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.

Internal Work Environment:

Extensive communication throughout the organization that could require tactfulness, sensitivity, and is quite detailed. Complete confidentiality of information is a must.

External Communications Requirements:

Responsible to provide a positive impression of the ministry to visitors and staff, being aware that some topics are sensitive and require complete confidentiality.

Leadership Responsibility:

Stewardship Responsibility:

Responsible for accurately handling petty cash and donations.

Miscellaneous Factors:

Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos.

  • Guest Service Representative

    4 weeks ago

    Grand Rapids, United States My Place Hotels Full time

    Job DescriptionJob DescriptionMy Place Hotel-is looking for motivated people to become part of our Guest Services team! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused attitude Informing guests about hotel features and amenities including local attractions...

  • Grand Rapids Assistant Guest Services Coach

    4 weeks ago

    Grand Rapids, United States Douglas J Aveda Institutes & Salons Full time

    Job Description ** Ensuring our guests’ salon and spa experience is above and beyond from beginning to end every time.** Do you have an eye for exceptional service? Do you hold yourself and others to a higher standard? At Douglas J, we train our teams to service our guests’ every need and expertly deliver on the Aveda experience. About The...

  • Grand Rapids Assistant Guest Services Coach

    3 weeks ago

    Grand Rapids, Michigan, United States Douglas J Aveda Institutes & Salons Full time

    Job Description** Ensuring our guests' salon and spa experience is above and beyond from beginning to end every time.**Do you have an eye for exceptional service? Do you hold yourself and others to a higher standard? At Douglas J, we train our teams to service our guests' every need and expertly deliver on the Aveda experience.About The Position:We're...

  • Guest Services Specialist

    6 days ago

    Grand Rapids, United States Our Daily Bread Ministries Full time

    Position Summary: Individual will service as the first point of contact and "face" of the Our Daily Bread Ministry. Warmly greet visitors and vendors and assist our visitors with Our Daily Bread resources and the purchase of ODBP products. Assist with HR recruitment efforts and serve as main point of contact with all applicable candidates. Essential...

  • Guest Services Representative/Night Audit Part-Time

    4 weeks ago

    Grand Rapids, United States My Place Hotels Full time

    Job DescriptionJob DescriptionMy Place Hotel is looking for motivated employees to become part of our Guest Services team! Monthly bonus potential! Flexible scheduling! Cross training! Growth potential!Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused...

  • Client Service Specialist

    3 weeks ago

    Grand Rapids, United States Axios Professional Recruitment Full time

    Job DescriptionJob DescriptionAxios Professional Recruitment is partnered with Grand Rapids Iron & Metal seeking an experienced Client Service Specialist. Successful candidates will have general bookkeeping experience, excellent customer relationship management skills and be service-oriented. Client Service Specialist Benefits:Fast pace environmentFlexible...

  • Environmental Services Specialist

    1 week ago

    Grand Rapids, United States Grand Itasca Full time

    What You Can Expect:Our Environmental Services Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday...

  • Environmental Services Specialist

    2 days ago

    Grand Rapids, United States Grand Itasca Full time

    What You Can Expect:Our Environmental Services Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a difference in the everyday...

  • Environmental Services Specialist

    1 week ago

    Grand Rapids, United States Grand Itasca Full time

    Job DescriptionJob DescriptionWhat You Can Expect:Our Environmental Services Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a...

  • Environmental Services Specialist

    5 days ago

    Grand Rapids, United States Grand Itasca Full time

    Job DescriptionJob DescriptionWhat You Can Expect:Our Environmental Services Specialists love Grand Itasca for the stability, meaningful work and our great team. Grand Itasca is in the business of selecting employees that make the real difference, who go above and beyond to make our hospital/clinic run and work effectively. Are you someone looking to make a...

  • 311 Senior Customer Service Specialist

    5 days ago

    Grand Rapids, United States City of Grand Rapids MI Full time

    This is responsible high level customer service of professional nature in the administration of the 311 Customer Service Center. Work involves lead worker responsibilities for daily organization of the 311 Customer Service Representatives as well as Customer Service, Customer Service Specialist, Senior, Specialist, Operations, Retail

  • Guest Services Staff

    3 weeks ago

    Grand Prairie, Texas, United States teamworkonline Full time

    AEG Worldwide is the world's leading sports and live entertainment company with operations in the following business segments:AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned...

  • Intake Specialist

    2 days ago

    Grand Rapids, United States Mel Trotter Ministries Full time

    For most guests entering our facility, this position is the first face of Mel Trotter Ministries, and is a brand representative of our values and hospitality. The Intake team warmly welcomes guests, visitors, and staff members, and has a huge impact on the culture of Mel Trotter Ministries. This position anticipates needs, offers accurate information, and...

  • Intake Specialist

    3 weeks ago

    Grand Rapids, United States Mel Trotter Ministries Full time

    Job DescriptionJob DescriptionFor most guests entering our facility, this position is the first face of Mel Trotter Ministries, and is a brand representative of our values and hospitality. The Intake team warmly welcomes guests, visitors, and staff members, and has a huge impact on the culture of Mel Trotter Ministries. This position anticipates needs,...

  • Intake Specialist

    6 days ago

    Grand Rapids, United States Mel Trotter Ministry Full time

    For most guests entering our facility, this position is the first face of Mel Trotter Ministries, and is a brand representative of our values and hospitality. The Intake team warmly welcomes guests, visitors, and staff members, and has a huge impact on the culture of Mel Trotter Ministries. This position anticipates needs, offers accurate information, and...

  • Guest Service Representative

    3 weeks ago

    Grand Forks, United States My Place Hotels Full time

    My Place Hotel-Grand Forks is looking for a motivated individual to become part of our Guest Services team! Flexible scheduling! Cross training! Growth potential! Monthly bonus potential! Vacation Accrual! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused...

  • Guest Service Representative

    2 days ago

    Grand Forks, United States My Place Hotels Full time

    My Place Hotel-Grand Forks is looking for a motivated individual to become part of our Guest Services team!Flexible scheduling! Cross training! Growth potential! Monthly bonus potential! Vacation Accrual!Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused...

  • Guest Service Representative

    3 weeks ago

    Grand Forks, United States My Place Hotels Full time

    Job DescriptionJob DescriptionMy Place Hotel-Grand Forks is looking for a motivated individual to become part of our Guest Services team!Flexible scheduling! Cross training! Growth potential! Monthly bonus potential! Vacation Accrual!Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive,...

  • Intake Specialist

    2 days ago

    Grand Rapids, United States Mel Trotter Ministries Full time

    Currently hiring for 2nd shift --4 day(s) 10 hour shifts. Must be able to work Saturdays and Sundays.For most guests entering our facility, this position is the first face of Mel Trotter Ministries, and is a brand representative of our values and hospitality. The Intake team warmly welcomes guests, visitors, and staff members, and has a huge impact on the...

  • Intake Specialist

    4 weeks ago

    Grand Rapids, United States Mel Trotter Ministries Full time

    Currently hiring for 2nd shift --4 day(s) 10 hour shifts. Must be able to work Saturdays and Sundays.For most guests entering our facility, this position is the first face of Mel Trotter Ministries, and is a brand representative of our values and hospitality. The Intake team warmly welcomes guests, visitors, and staff members, and has a huge impact on the...