Grand Rapids Assistant Guest Services Coach
Found in: beBee jobs US - 1 week ago
Job Description
** Ensuring our guests' salon and spa experience is above and beyond from beginning to end every time.**
Do you have an eye for exceptional service? Do you hold yourself and others to a higher standard? At Douglas J, we train our teams to service our guests' every need and expertly deliver on the Aveda experience.
About The Position:
We're looking for a day maker; somebody who appreciates the value of going above and beyond and encourages and motivates their team to do the same. At the Aveda Institute, you'll have the opportunity to work with students and staff on serving our communities and delivering an extraordinary guest experience. As the Assistant Guest Services Coach, you will focus on:
Providing additional leadership to the guest services staff in the absence of the Guest Service Coach and following up with any team achievements and opportunities
Orchestrating the student service schedules to ensure proper guest traffic flow
Providing extensive knowledge of the Aveda products, services, and rituals of renewal to guests, students, and team
Educating team on new initiatives and products within the Institute and company
Qualifications:
Qualifications
** What we're looking for:**
An individual who is passion filled and enthusiastic about the guest and student experience
A willingness to serve and the ability to deliver an exceptional experience
Charismatic, friendly, and personable demeanor; able to connect with others
Experience working with Aveda products/services/curriculum a plus, but not required
Professional and fashion forward image
Ability to thrive in a fast-paced, professional salon environment
Additional Information
** Why should you apply?**
Opportunity to support prospective students in pursuing their career aspirations in cosmetology, esthiology, or massage therapy
Competitive hourly pay
Parking Stipend
Affordable insurance benefits and a 401(k) with company match
Opportunities for advancement
A company culture focused on service, education, and creativity
All your information will be kept confidential according to EEO guidelines.
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