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Patient Care Specialist

4 months ago

Sarasota, United States ATLANTIC COVE MEDICAL GROUP LLC Full time
Job DescriptionJob Description

General Summary of Duties: 

The Patient Care Specialist at Atlantic Cove Medical Group is responsible for coordinating and scheduling appointments, managing patient registrations, and providing exceptional customer service. This role is crucial in ensuring a seamless and efficient scheduling process for patients and supporting the administrative functions of the medical group. 

Responsibilities: 

  • Answer Phones: Promptly and professionally answer incoming calls, addressing patient inquiries, concerns, and requests. 

  • Schedule Appointments: Coordinate and schedule appointments for various diagnostic imaging procedures, including MRI, CT scans, ultrasounds, and X-rays. 

  • Register New Patients: Efficiently register all new patients, ensuring complete and accurate information is entered into the electronic medical records (EMR) system. 

  • Coordinate Scheduling: Work with patients, physicians, and other healthcare providers to ensure timely and accurate appointments. 

  • Verify Information: Verify patient demographics, insurance information, and obtain any necessary documents. 

  • Provide Appointment Details: Inform patients of appointment details, including preparation instructions and directions to the clinic. 

  • Data Entry: Enter patient information and scheduling details accurately into the EMR system. 

  • Respond to Inquiries: Answer incoming calls and respond to inquiries from patients, physicians, and other healthcare professionals. 

  • Confidentiality: Maintain the confidentiality of patient information and adhere to HIPAA regulations. 

  • Administrative Support: Assist with administrative tasks and other duties as assigned to support the smooth operation of the call center and the medical group. 

Qualifications: 

  • Experience: Minimum of 1 year of experience in medical office or customer service role. 

  • Communication Skills: Excellent communication, interpersonal, and customer service skills. 

  • Attention to Detail: Strong attention to detail and ability to multitask in a fast-paced environment. 

  • Technical Skills: Proficiency in using computer systems, scheduling software, and electronic medical records. 

  • Teamwork: Ability to work collaboratively as part of a team and independently as needed. 

Compensation: 

  • Pay Rate: $18-22 per hour, commensurate with experience and qualifications. 

  • Expected Hours: 40 hours per week. 

 

Company DescriptionAtlantic Cove Medical Group is dedicated to enhancing the health and well-being of our patients. We are a comprehensive medical organization, integrating cutting-edge primary and interventional care, biomedical research, health data analytics, technology, and pharmaceutical expertise. This vertical integration empowers our patients to access value-based medical care all under one roof. Our services encompass chronic disease management, medication management, wound care, screening tests, weight loss, hormone replacement therapy, minor surgical procedures, biomedical research, home healthcare, telehealth, remote patient monitoring, cancer follow-up, and mental health management. At Atlantic Cove Medical Group, we are committed to providing comprehensive and personalized care to improve the lives of our patients.

Working for our medical practice offers a unique and rewarding experience for individuals passionate about healthcare. We are a patient-focused organization, known for our compassionate patient care. Our doctors come highly recommended, embodying a commitment to improving the lives of those we serve. As a growing clinic, we have the opportunity to make a significant impact on the community and shape people's lives positively. We pride ourselves on the integration of precision care, where every patient is treated with personalized attention, combined with cutting-edge research and technology. Joining our team means being part of a healthcare environment that values excellence, empathy, and innovation in equal measureCompany DescriptionAtlantic Cove Medical Group is dedicated to enhancing the health and well-being of our patients. We are a comprehensive medical organization, integrating cutting-edge primary and interventional care, biomedical research, health data analytics, technology, and pharmaceutical expertise. This vertical integration empowers our patients to access value-based medical care all under one roof. Our services encompass chronic disease management, medication management, wound care, screening tests, weight loss, hormone replacement therapy, minor surgical procedures, biomedical research, home healthcare, telehealth, remote patient monitoring, cancer follow-up, and mental health management. At Atlantic Cove Medical Group, we are committed to providing comprehensive and personalized care to improve the lives of our patients.\r
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Working for our medical practice offers a unique and rewarding experience for individuals passionate about healthcare. We are a patient-focused organization, known for our compassionate patient care. Our doctors come highly recommended, embodying a commitment to improving the lives of those we serve. As a growing clinic, we have the opportunity to make a significant impact on the community and shape people's lives positively. We pride ourselves on the integration of precision care, where every patient is treated with personalized attention, combined with cutting-edge research and technology. Joining our team means being part of a healthcare environment that values excellence, empathy, and innovation in equal measure