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Inside Sales Support Representative

2 months ago

Englewood, United States Boyer Sales Career Opportunities Full time
Job DescriptionJob DescriptionDescription:

Job Summary:

This position will provide quotation and sales support to wholesalers, contractors for new construction, and end use customers by either taking information given to them from our service technicians, outside sales reps, customers calling in and construction documents in the Sales Email. Quotes involve repairs, supply or installation of fluid handling equipment serviced and/or distributed by Boyer Sales. The Inside Sales Support position works closely with service technicians, service coordinators, the purchasing department, outside sales reps and sales support team members.


Essential Duties and Responsibilities:

  • Quoting of all products, parts and service labor
  • Communicating and planning aftermarket service projects with internal teams
  • Clearly discussing specification and expectations of project scope with customers
  • Provide technical phone support to customers for all products
  • Assist incoming customer calls for parts sales
  • Sending out quote requests to manufacturers and vendors
  • Utilizing manufacturer pricing and sizing tools
  • Performing follow up calls to customers on pending quotes
  • Coordinating with subcontractors for needed services
  • Other duties may be assigned

Education/Experience:

  • High School Diploma and/or College degree desirable; equivalent experience will be considered
  • Two to three years of prior sales experience desirable
  • At least one year experience with pump and motors is desirable

Specific Qualifications:

  • Past sales experience or customer service experience with excellent communication skills
  • Prior knowledge and experience with trade field repairs
  • Prior knowledge with pumps and motors
  • Must be proficient with reading and interpreting plumbing and mechanical schedules and specifications
  • Salesforce experience is a plus
  • Excellent computer skills and ability to learn and adapt to proprietary software
  • Experience with Microsoft Office Suites (Word, Excel)
  • Experience with Microsoft SharePoint is a plus
  • Attention to detail
  • Self-starter
  • Time management / prioritization
  • Vendor interaction experience

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit, stand and walk; frequently required to use hands to handle or touch; and frequently required to talk and hear.[1]

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this job. This position is at will, which means that either the employee or Gustavo Preston Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.


Working at GPC:

Our work environment is close knit, friendly, and focused on both the professional and family values of our employees and business.


We provide our employees with a highly supportive environment where everyone has the opportunity to use their unique skills and abilities to be successful in their career and as part of our team. As a result, we become indispensable to our customers by providing industry expertise, quality products, and exceptional service.


We will do whatever it takes

Requirements: