Food Pantry Programs Manager
1 month ago
Position Summary
The Food Pantry Programs Manager serves as a key member of the leadership team at West Suburban Community Pantry. The Food Pantry Programs Manager is primarily responsible for managing the Pantry staff running the daily operations, overseeing the client and inventory database, and ensuring cohesiveness across all pantry food programs. The Food Pantry Programs Manager ensures that West Suburban Community Pantry, which includes its store, school pantry, and online store, have high quality food service that can meet the needs of its clients. The Food Pantry Programs Manager reports to the Director of Operations.
Essential Job Functions
Manage and train all operations staff reporting to the Food Pantry Programs Manager role, currently includes 5 positions
Oversee all Food Programs, including the In Person Market, the Online Market, the remote locations, the Senior Home Delivery program, and the school snack program
Ensure all program changes and information is communicated to necessary stakeholders
Assess and improve food programming as needed to meet the needs of the community
Maintain inventory, sourcing from other vendors when needed, and ensuring that product is moving out to neighbors both through the In Person Market and the Online Market and offsite locations
Monitor food costs and inventory for both food pantry sites and for the online store; provide training and communication to ordering staff as needed to remain on budget.
Oversee the inventory tracking system and client database which includes training staff and volunteers on its use and ensuring incoming donations and client visits are logged appropriately
Update and ensure product is added to the Online Market, adding new pictures to product items when they arrive, and ensuring all items have proper weight and price associated with each
Work with other volunteers and staff to ensure the integrity of the database, which includes checking entries and merging duplicates in a timely fashion.
Troubleshoots issues with the database with the web developer
Collect, maintain, and communicate data about the food programming services; report to Food Bank monthly and leadership as needed about numbers around neighbors using our services
Communicate with Food Bank about any order discrepancies, pantry closures, and retail donor issues.
Maintain retail relationships, communicating when we are not able to pick up.
Responds to all non food-drive correspondence related to food donations
Maintains safe, secure, and healthy work environment
Attend staff meetings, required trainings, and pantry’s major fundraising events
Performs other duties as assigned by the Director of Operations or Executive Director
Company DescriptionWest Suburban Community Pantry offers a unique opportunity to work with a passionate group ofprofessionals committed to the vision of creating a community without hunger. A small but mighty team, we
have a Can-Do Attitude when it comes to meeting challenges and breaking down the barriers that keep us and
our clients from that vision. We are Compassionate, respectful and empathic as we work to preserve the dignity
of all who touch our organization. We work with Integrity and Deliver on our Promises. We are People
Focused- our clients are central to all we do, and we support our staff and volunteers with training, support and
recognition. Most exciting, we are Visionary- seeing possibilities, taking bold action, innovating, and evolving.
We remain constructively discontented in fulfilling our mission. If you are eager to work in a fast-paced
environment with daily challenges, deeply fulfilling successes and the opportunity to make the world better for
our neighbors in need, consider joining our teamCompany DescriptionWest Suburban Community Pantry offers a unique opportunity to work with a passionate group of\r
professionals committed to the vision of creating a community without hunger. A small but mighty team, we\r
have a Can-Do Attitude when it comes to meeting challenges and breaking down the barriers that keep us and\r
our clients from that vision. We are Compassionate, respectful and empathic as we work to preserve the dignity\r
of all who touch our organization. We work with Integrity and Deliver on our Promises. We are People\r
Focused- our clients are central to all we do, and we support our staff and volunteers with training, support and\r
recognition. Most exciting, we are Visionary- seeing possibilities, taking bold action, innovating, and evolving.\r
We remain constructively discontented in fulfilling our mission. If you are eager to work in a fast-paced\r
environment with daily challenges, deeply fulfilling successes and the opportunity to make the world better for\r
our neighbors in need, consider joining our team
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