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Customer Service Representative
2 months ago
NOW HIRING DEPENDABLE Customer Service Rep’s
Job Overview:
A local, well-performing, client is looking for skilled/dependable and hard-working Customer Service Rep’s. The client has SEVERAL openings, multiple day shifts available, and are looking to interview candidates soon.
Job Description:
ü Manage large amounts of incoming phone calls
ü Generate sales leads
ü Identify and assess customers’ needs to achieve satisfaction
ü Build sustainable relationships and trust with customer accounts through open and interactive communication
ü Provide accurate, valid and complete information by using the right methods/tools
ü Meet personal/customer service team sales targets and call handling quotas
ü Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
ü Keep records of customer interactions, process customer accounts and file documents
ü Follow communication procedures, guidelines and policies
ü Take the extra mile to engage customers
Benefits:
We offer a comprehensive benefits package to our employees, including but not limited to:
Health, dental, and vision insurance
Retirement savings plans
Paid time off and holidays
Professional development opportunities
Employee assistance programs
Company DescriptionExpress Employment Professionals of Little Rock, AR is a leading staffing provider helping job seekers find work with a wide variety of local businesses.Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.
Our Vision:
To help as many people as possible find good jobs by helping as many clients as possible find good people.Company DescriptionExpress Employment Professionals of Little Rock, AR is a leading staffing provider helping job seekers find work with a wide variety of local businesses.\r
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Because we're locally owned, we live in and work in this community and have a vested interest in its success. In addition to our staffing services, our team is actively involved with a wide variety of causes and organizations that help strengthen our beautiful city.\r
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Our Vision:\r
To help as many people as possible find good jobs by helping as many clients as possible find good people.