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Senior Site Reliability/Observability Engineer

4 months ago

San Francisco, United States Evolver Full time
Job DescriptionJob Description

Senior Site Reliability/Observability Engineer 

Overview

Under the supervision of the Director of Infrastructure, the Senior DevOps Engineer will collaborate with infrastructure developers, architects, and vendors to maintain Site Reliability Engineering Practice. He/she will primarily be responsible for activities related to design, build and support the application stack in an operationally reliable and cost-effective manner 

The Infrastructure and Cloud Services team provides support to design, develop, and improve services, platforms and processes that result in improved end-to-end reliability and maintainability to our mission critical application and services. As stewards of the four golden signals – latency, traffic, errors and saturation, you will proactively seek out system weaknesses and remediate discovered issues before production issues occur using observability principles, trend analysis, and test resiliency using Chaos Engineering. 

Duties and Responsibilities

  • Develop deployment automation to provide a fully functional cloud stack in Azure that supports new and existing environments. 
  • Design and spearhead Observability Platform and contribute towards other reliability engineering related automation/tooling. 
  • Develop templates or scripts to automate everyday developer or operations functions. 
  • Monitor the performance of systems in a cloud based computing environment, including overall system health, reliability, performance, and cost. Able to identify bottlenecks and scale up/down resources to meet demands and expectations. 
  • Perform proactive daily system monitoring including reviewing system and application logs as well as responding to, triaging, troubleshooting and remediating incidents. 
  • Design, implement, and improve observability-related systems covering applications, infrastructure telemetry, and metric visualizations. 
  • Collaborate with partner and stakeholder teams to improve observability to support business objectives by identifying, collecting, and visualizing different metrics 
  • Design, implement, and improve observability-related systems covering applications, infrastructure telemetry, and metric visualizations 
  • Develop tools, dashboards, and training to provide teams with deeper insights into application and infrastructure performance. 
  • Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. 
  • Design and build an SRE function that owns application availability, performance and managing it through automation and proactive/predictive alerts using data analytical toolsets to identify areas of improvement for Dev and Ops teams. 
  • Implement comprehensive service monitoring to ensure uptime and performance, including synthetic, real user traffic, application performance, system level and dashboards 
  • Define, measure, and meet SLA/SLOs focusing on availability, performance, incidents, and chronic quality issues. Arm developers with deeper insights into application performance and service health issues towards reducing MTTA & MTTR 
  • Skilled in identifying performance bottlenecks, identifying anomalous system behavior, and resolving root cause of service issues 
  • Lead, mentor and help grow other engineers, both SRE and generalist roles. 
  • Maintain and measure reliability, latency, and scalability for complex systems 
  • Develop operational best practices to control cloud usage costs. 
  • Build and maintain scalable and performant production infrastructure, improving and ensuring reliability across systems. 
  • Assist IT, Development, and Data teams with Cloud management tasks. 
  • Assist production support teams with troubleshooting anomalies. 
  • Plan and prioritize activities. 
  • Work on multiple projects at the same time. 
  • Report activities and progress to the team on daily scrum level meetings. 
  • Perform tasks as required by management. 
  • Provide support after hours and on weekends, when necessary. 

Basic Qualifications 

  • 5 years of hands-on experience with Azure Infrastructure and development solutions, including instrumenting .NET core and Angular/React applications. 
  • 5 years of experience in designing delivery pipelines, installations, configurations, automations and monitoring of various cloud services including: (laaS, PaaS, and SaaS). 
  • 5 years of leveraging NewRelic, DataDog or Splunk as a comprehensive observability tool, including Azure Log Analytics Workspace and App Insights. 
  • Bachelor’s degree in Computer Science, or a related discipline; or 7 years applicable work experience

Preferred Qualifications

  • Hands-on experience with infrastructure configuration automation and Infrastructure as Code (IaC, Terraform) 
  • Have a track record of leading successful SRE/DevOps projects 
  • Have impeccable ability to go into depth on topics such as scaling, networking, monitoring and security of containers in production. 
  • Extensive experience building scalable platforms leveraging containers in a production environment.  
  • Solid experience with DevOps implementations, migrations and upgrades within the Microsoft Cloud Azure solution suite. 
  • Experience with building and maintaining monitoring, logging, and/or tracing related systems 
  • Experience automating and running large-scale production services in Azure. 
  • Proficiency in Data Engineering or Data Platforms – Azure Data Factory, Snowflake, and Azure SQL Managed Instance. 
  •  Ability to build, adapt and standardize common frameworks, infrastructure, and processes across the organization to ensure production cloud workloads are stable and resilient. 
  • Experience and understanding of deployment strategies: Basic, Blue/Green, Canary, multi-service, Rolling, and A/B Testing. 
  • Experience with OS-level virtualization tools such as Docker. 
  • Experience with container orchestration tools in Azure such as Azure Kubernetes Service and Azure Container Instances. 
  • Experience with DevOps CICD tools and concepts – Jira/Confluence, Git, Gitflow, Ansible, Azure DevOps. 
  • Experience in Windows and Linux as build environments and optimizing which to use in different scenarios. 
  • Experienced with SAST, DAST, SCA and other code security tools. 
  • Experienced with Security Policy and Observability as code. 
  • Experience with scripting languages – PowerShell, .NET, C#, Python. 
  • Understanding of micro-services, containerization, and other app modernization strategies. 
  • Experience with Content Delivery Network such as Cloudflare, Fastly. 
  • Understanding of APIs, SDKs, and other integration methods. 
  • Familiarity with Network Infrastructure and Security. 
  • Knowledge of IP networking, private tunnel, VPN's, DNS, load balancing and firewall. 
  • Familiarity with Windows and Linux. 
  • Candidate must have excellent communication (verbal and written) and interpersonal skills, including effectively communicating with technical and non-technical team members. 
  • Implement and stay abreast of Cloud, SRE and DevOps industry best practices and tooling. 
  • Experience operating in a highly regulated industry. 
  • Detail oriented with excellent organization and analytical skills
  • Ability to plan and take initiatives to accomplish objectives in timely fashion
  • Ability to prioritize work and meet deadlines
  • Ability to establish and maintain effective working relationships with team members, supervisors, vendors, and employees from other departments. 

 

Company DescriptionEvolver is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.Company DescriptionEvolver is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.