Care Support Specialist

3 weeks ago


Lake Saint Louis, United States Veterans Care Coordination Full time
Job DescriptionJob DescriptionSalary: $19-$20 per hour

The position includes sales, customer service, answering questions, shipping and receiving of products and coordinating with other departments to ensure a positive client experience.  


Responsibilities:

  • Manage and be responsive to customer contact and correspondence received via phone, email, web, chat or social media as assigned.
  • Ensuring all orders received from prior day and before noon on current day are processed and prepared for shipping before shipper (FedEx) arrives for pickup.  
  • Tracking and ensuring all customer shipments arrive on-time as expected; notifying the customer and management of any exceptions and plan of action to resolve.
  • Monitoring inventory of products and shipping supplies to adequate reserves are on hand to fulfill customer requests and provide input to appropriate personnel when action is needed.
  • Preparation of reporting related to customer orders, feedback on customer interactions and ensuring everything possible is done to drive revenue growth and ensuring customer happiness.  
  • Serving as an advocate on behalf of customer(s) to identify any internal or external barriers to overall satisfaction within the control of their  interactions.
  • Ensuring a clean and safe working environment; making sure that all appropriate equipment is in proper working order and used correctly.  
  • Utilizing all company systems (e.g. CRM, shipping software, issue management, phone and communication systems, etc.) to ensure company has appropriate records of all customer interactions and actions taken. 
  • Coordination of special orders and returns received from customers; ensure all returns are properly placed back into inventory. 


  • Saint Louis, United States ComForCare Home Health Care - St. Louis Full time

    Job DescriptionJob DescriptionLooking for individuals to join our premier home care family.At ComForCare Home Care we value our employees like family. We celebrate success and have fun.Our focus is to help our clients and employees live their best lives possibleComForCare is proud to be a two time Great Places to Work employer and we were recently named as...


  • Saint Louis, United States Gillespie & Powers Full time

    Job DescriptionJob DescriptionAt Gillespie & Powers, we aren't just a company - we're a tight-knit, family-owned business united by a common drive for success and growth. With a legacy of over 80 years in our industry, we've maintained our status as a trusted leader while continually expanding our presence and influence. Our unwavering dedication...


  • Lake Saint Louis, United States Veterans Care Coordination Full time

    Job DescriptionJob DescriptionSalary: $40,000 per year plus commissionInside Sales Specialist (Care Advisor) Role Overview: Conduct a qualification screening providing amazing customer experience.Provide a general explanation of the Pension with Aid and Attendance Benefit.Identify who Veterans Care Coordination is and what we do.This is your opportunity to...


  • Saint Louis, United States PEOPLE'S HEALTH CENTERS Full time

    Job DescriptionJob DescriptionALM Hopewell Center a Certified Community Behavioral Health Organization provides comprehensive mental health services to children and adults in the northern and central parts of the City of St. Louis and North St. Louis City. A professional mental health staff serves a growing caseload of 2,800 patients, of which greater than...


  • Saint Louis, United States KVC Health Systems Full time

    Job DescriptionJob DescriptionYouth Care SpecialistAutism Respite House: St. Louis, MOSchedule: We have a preference for the Sunday 9-4 shift, although there could be other weekend shifts open for consideration.Experience preferred but not requiredJob SummaryAs a Youth Care Specialist (YCS), you will provide for the physical and emotional needs of the...


  • Saint Louis, United States KVC Health Systems Full time

    Job DescriptionJob DescriptionYouth Care SpecialistAutism Respite House: St. Louis, MOSchedule: We have a preference for the Sunday 9-4 shift, although there could be other weekend shifts open for consideration.Experience preferred but not requiredJob SummaryAs a Youth Care Specialist (YCS), you will provide for the physical and emotional needs of the...


  • Saint Louis, United States BJC HealthCare Full time

    Additional Information About the Role Are you looking for a Clinical Pharmacist Specialist opportunity focused in Primary Care? Our world-renowned medical team at Barnes-Jewish Hospital is seeking a Primary Care specialist! If you have previous experience in primary care and ambulatory care in a clinic or academic setting this may be the opportunity for...


  • Saint Louis, United States BJC HealthCare Full time

    Job DescriptionAdditional Information About the RoleSeeking a Certified Clinical Nurse Specialist with Critical Care experience at a major medical centerWill work on advancing tele critical care and system based critical care service across BJCeligible for BJC Benefits PackageSign-On Bonus for eligible candidates401(k) with matchBJC PensionPTO accrual...


  • Saint Catharine, United States Addiction Recovery Care Full time

    Job DescriptionJob DescriptionAre you looking for the best place to work?  Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!Are you passionate about serving in an environment of shared purpose and shared goals while driving the...


  • Saint Catharine, United States Addiction Recovery Care Full time

    Job DescriptionJob DescriptionAre you looking for the best place to work?  Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!Are you passionate about serving in an environment of shared purpose and shared goals while driving the...


  • Saint Louis, United States Coalition Life Full time

    Job DescriptionJob DescriptionDescription:The Client Care Specialist is a high-impact position and is critical to the success of our mission of "Ending Abortion Peacefully and Prayerfully". The ideal candidate is comfortable with the uncomfortable. While very demanding, the reward of knowing you had a small part in empowering a mother to choose life for her...


  • Saint Louis, United States BJC HealthCare Full time

    Job DescriptionAdditional Information About the RoleSeeking a Certified Clinical Nurse Specialist with Critical Care experience at a major medical centerWill work on advancing tele critical care and system based critical care service across BJCeligible for BJC Benefits PackageSign-On Bonus for eligible candidates401(k) with matchBJC PensionPTO accrual...


  • East Saint Louis, United States Urban Strategies, Inc. Full time

    Job DescriptionJob DescriptionTITLE: Family Support Specialist I REPORT TO: Senior Project Manager LOCATION: TBD STATUS: Full Time BACKGROUND: For nearly 40 years, Urban Strategies, Inc. has assisted residents and community stakeholders to design and implement a wide range of transformative projects in distressed U.S. communities. Our goal is to ensure that...


  • Saint George, United States Air Care Professionals, Llc Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information, scheduling and resolving Customer needs.Air Care Professionals located in St. George Utah, is a growing company that has earned a reputation for setting the standard in our...


  • Saint Louis, United States SSM Health Care System Full time

    Job Title: Adolescent Physician Specialist SLUCare Physician GroupLocation: Academic Medical CenterJob Summary: The Academic Medical Center is seeking a highly qualified and passionate Adolescent Physician Specialist to join our dynamic team. This position offers an exciting opportunity to provide specialized care to adolescents, contributing to their...


  • Saint Paul, United States VIRTUE HOME HEALTH CARE LLC Full time

    Job DescriptionJob DescriptionResponsibilitiesThe role of the Community Integrated support Specialist is to provide support and education to people with mental illness while networking to community based supports and participating in client treatment plansResponsibilities include:developing client centered treatment plans with measurable goals and...


  • Saint Louis, MO, United States Nestlé Purina Pet Care Full time

    Senior Applied Ingredient Specialist (Sr. We’re a leader in the pet care industry, which means we’re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our...


  • East Saint Louis, United States So IL Health Care Foundation Full time

    Job DescriptionJob DescriptionVISION, MISSION & VALUES:Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will...


  • St Louis, United States Compass Health Network Full time

    Due to rapid expansion in all of our clinics, we are offering a $1500 sign-on bonus* for Community Support Specialist positions; additional $500 sign-on bonus* for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and need you to make this happen! The Community Support Specialist of Adapt of...


  • St Louis, United States Compass Health Network Full time

    Due to rapid expansion in all of our clinics, we are offering a $1500 sign-on bonus* for Community Support Specialist positions; additional $500 sign-on bonus* for Qualified Mental Health Professionals. We are eager to be able to continue to serve clients in our service areas and need you to make this happen! The Community Support Specialist of Adapt of...