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Case Manager II
3 months ago
Bachus & Schanker, LLC has an exciting opportunity for an enthusiastic Case Manager II to join its pre-litigation team within the firm. This is an in-office position. The firm's founding goal is to level the playing field between accident victims and large insurance companies, and the firm's core practice area is still Personal Injury law, and we are looking for a Case Manager to join our dynamic Team who shares our commitment to provide clients with superior support.
As a Case Manager at Bachus & Schanker, you will work closely with clients to answer questions and guide them through this complicated process. You will also work closely with attorneys to put together the strongest case we can in order to get our clients a full and fair outcome. If you are passionate about great client service and want to make a difference in people’s lives, we want to hear from you
You will have an amazing opportunity to help people through some of the most difficult times in their lives and work with a fantastic team of case managers and attorneys that are constantly innovating and evolving to provide the best service possible for our clients.
Bachus & Schanker, LLC is Colorado’s injury law firm. Our practice is devoted exclusively to the representation of individuals and families who suffer injury or death caused by the negligent or reckless conduct of others. Our community is very important to us. Not only do we focus on making our community a safer place, we also give back to our community. We are committed to using our knowledge, innovation and resources to achieve justice for our clients
Key Responsibilities Include
§ Ability to effectively manage 100 cases
§ Communicate with clients regularly, regarding their injuries, and medical treatment
§ Advise clients on updates from insurance companies, medical providers, investigators, etc.
§ Communicate with auto insurance companies, regarding client injury and treatment status
§ Communicate with all entities involved with client’s medical treatment, including Lien Companies, Health Insurance, and Subrogation Companies
§ Gather data from medical providers, insurance companies, investigators, etc.
§ Ensure data collected is timely entered into form’s case management software, Smart Advocate
§ Order medical records and bills, and note the file of any bills received
§ Maintain organized client files, and compile all information necessary in order to draft settlement correspondence
§ Provide excellent client service
§ Build relationships and trust with clients
§ Regularly communicate with clients, answer questions and provide support
§ Compile detailed information about your client’s story and what they have endured as a result of someone else’s negligence
§ Strategize with firm attorney’s regarding client’s case
§ Meet and exceed client expectations
§ Work well in a fast-paced environment
§ You will gain valuable experience in a variety of professional disciplines – you will be learning about the law, medicine, insurance and business practices
Qualifications
§ 1-3 years of case management experience
§ Embody empathy, resourcefulness and drive
§ Strong attention to details
§ Strong organizational skills
§ Committed to providing superior client service with excellent communication skills in person and on the phone.
§ Competency in word processing, databases and email
§ Ability to organize, monitor, and track numerous ongoing and one-time activities, events and projects
§ Discretion in handling and communicating sensitive information
§ Ability to understand complex legal and medical issues
§ A positive attitude and willingness to do whatever it takes to get the job done
Preferences
§ Bilingual, Spanish speaking a plus
§ Previous experience as an insurance adjuster or social worker helpful
§ Previous experience working for a law firm or medical office helpful
§ A bachelor’s degree is preferred but will consider applicable work experience
Benefits
§ Compensation range $50,000+, DOE
§ Company paid Employee Medical Insurance
§ Company paid Employee Dental Insurance
§ Company paid Employee Long Term Disability
§ Company paid Employee Term Life, AD&D
§ Vision Insurance
§ Short Term Disability
§ Cafeteria Plan including Dependent Care FSA, Parking FSA, Commuter FSA and HSA
§ Additional Voluntary Individual and Family Term Life, AD&D
Please visit our website to learn more about us: www.coloradolaw.net
Bachus & Schanker is committed to giving every client a superior experience by exceeding their expectations. This means having a positive can-do attitude, being helpful and friendly, and having a teamwork approach. If you share our commitment to superior service, we want to hear from you
Any offer made for this position will be contingent upon successful completion of a background check and drug screen.
Bachus & Schanker, LLC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other status protected by law.
