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Field Service Technician

1 month ago

Atlanta, United States Aegis Worldwide Full time
Job DescriptionJob Description

Job Title: Regional Service Technician (Midwest Region)

Location: Remote (Midwest Region: IL, WI, MI, MN, IN, OH, IA, etc.)

Job Type: Full-Time

Company Overview: We are a leading provider of advanced equipment solutions, committed to delivering exceptional service to our customers across the United States. Our recent shift to a regional service model allows us to better serve our clients by providing faster and more cost-effective solutions. We are currently seeking a highly skilled and experienced Regional Service Technician to join our team and cover our clientele in the Midwest region.

Job Description: As a Regional Service Technician, you will be responsible for the maintenance, repair, installation, and commissioning of our equipment. This remote role requires significant travel, with approximately 50-60% involving overnight stays and 20-30% day trips by car within the territory. You will need to have a strong foundation in both electrical and mechanical maintenance, as well as the ability to handle high-pressure situations in front of customers.

Key Responsibilities:

  • Perform maintenance, repair, installation, and commissioning of equipment.
  • Troubleshoot electrical issues, including PLCs and voltages ranging from 120V to 480V.
  • Read and interpret electrical schematics and mechanical blueprints.
  • Handle customer interactions professionally, maintaining composure in high-pressure situations.
  • Travel extensively within the Midwest region, with overnight stays as required.

Qualifications: Must Haves:

  • 5+ years of experience in a relevant field.
  • Strong electrical troubleshooting skills, including experience with PLCs.
  • Ability to read and interpret electrical schematics.
  • Strong mechanical aptitude with the ability to understand and assemble machinery.
  • Willingness and ability to travel extensively.
  • Good presentation skills and ability to handle high-pressure situations.

Pluses:

  • B.S. or A.A.S. or Certifications in Electrical Engineering Technology, Industrial Technology, Mechatronics, Mechanical Engineering Technology, or related fields.
  • Experience with the installation, maintenance, repair, and commissioning of capital equipment, especially packaging equipment (e.g., baggers, weights, vertical form fill seal, horizontal form fill seal machines).
  • Knowledge of automation technology and automated equipment (e.g., conveyors, robots).
  • PLC programming experience.
  • Bilingual abilities.

Training:

  • Initial 2-3 months of training at our facility, including hotel accommodation (if they choose to go home during weekends, it's at their own expense).
  • Follow-up field training for two weeks, and then an additional two weeks back at our facility.
  • Must pass a technical assessment focused on electrical troubleshooting, reading schematics, and documenting fixes.
Company DescriptionGood opportunity to get in with a company that will invest in your growthCompany DescriptionGood opportunity to get in with a company that will invest in your growth